Ticketing - Tours and Travels
1 month ago
Company Overview
Gamut HR Solutions is a recruitment agency that specializes in finding the right kind of job for individuals. With a team of 2-10 employees, our goal is to connect talented professionals with the right opportunities in various industries.
Job Overview
We are hiring for the role of Ticketing - Tours And Travels in Gamut HR Solutions. This is a full-time position based in Hyderabad, Telangana, India. We are looking for candidates with 1 to 3 years of experience in ticketing and travel operations.
Qualifications and Skills
- 1-3 years of experience in ticketing and travel operations
- Knowledge of ticketing software and reservation systems
- Strong communication and customer service skills
- Ability to handle multiple tasks and work under pressure
- Attention to detail and organizational skills
- Knowledge of travel regulations and visa requirements
- Proficiency in MS Office and GDS systems
- Team player with a positive attitude
- Ability to adapt to changing travel trends and technologies
Roles and Responsibilities
- Manage ticketing, reservation, and booking processes for clients
- Coordinate with airlines, hotels, and travel agencies to ensure smooth travel arrangements
- Provide excellent customer service by addressing queries and resolving issues
- Stay updated with the latest travel regulations, fares, and promotions
- Prepare and present travel itineraries to clients
- Handle cancellations, refunds, and changes in travel plans
- Maintain accurate records of bookings and financial transactions
- Assist clients in obtaining necessary travel documents and visas
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