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Pricing and Billing Product

7 months ago

Mumbai, India JPMorgan Chase & Co. Full time

The Pricing & Billing Product Team is focused on performing front-to-back reviews of Securities Services products and operations with the aim of streamlining straight through billing processing via technology development and ensuring proper (and accurate) end to end billing of all services through improvements in operational workflows. The team is expected to coordinate closely with operations and technology to construct a plan of remediation that addresses the billing function challenges and lays out an agreed upon roadmap that can shared with the wider product areas for review and buy in.

As a result of the proposed cross product efforts focused on streamlining both the Billing operations and technology landscape, the associate will be responsible for driving data analytics, coordinating with our billing partners to determine execution/planning approach, and constructing/delivering outbound communication channels to stakeholders to ensure buy in & commitment.

Job responsibilities :

Working closely with P&B team & global partners across Securities Services to define current billing processes, system and organizational landscape and identify key challenges and opportunities.  Mining and analyzing data to identify trends and areas of opportunity (., business case development & confirmation) to help support recommendations for operational and technology improvements. Develop and document front-to-back business process flows and business requirements (where necessary). Provide status updates to broader team and senior managers via various billing governance forums. Effective communication & coordination of all change ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated. Participate/support other program activities including interviewing/consulting with management and product partners, detailing, and understanding business functions/process flows, sourcing & constructing MIS to support management meetings and governance forums, and agreeing implementation plans with the operations and technology partners related to project execution. Delivering key aspects of the analysis, implementation & communication phases of the overall billing remediation program

Required qualifications, capabilities and skills : 

4+ years of experience in a financial service, management consulting, operations, or technology environment, with a focus in strategy, change and/or project management. Previous experience of large strategic programs from an Investment Bank, Corporate Bank or Management Consultancy background desirable Expertise in data analysis in support of business or use case development, strong MS Excel, Alteryx knowledge desirable. Logical, structured approach to planning, problem solving and decision-making.

Preferred qualifications, capabilities and skills : 

Securities Services knowledge is desirable. Strong risk and controls awareness Effective presentation skills and advanced MS Office user Ability to communicate clearly and confidently; able to influence internal and external stakeholders; confidence in communicating with senior management. Ability to work under pressure and to set/achieve project milestones within deadlines.