Customer Care Executive
2 months ago
Location:Mohali
Salary:CTC
Designation:Customer Care Executive(CSE)
Qualification:Undergraduate/Graduate with excellent communication skills inEnglish.
JobDescription:
Weare urgently hiring Customer Care Executives for our Mohalilocation. We are looking for dynamic and motivated individuals whoare committed to delivering highquality customer service. The idealcandidate should possess excellent communication skills and havethe ability to handle customer querieseffectively.
KeyResponsibilities:
Handleinbound and outbound customer calls and provide promptresponses.Resolvecustomer issues and queries in a professionalmanner.Maintainhigh levels of customer satisfaction by providing exceptionalservice.Documentcustomer interactions and transactionsaccurately.Workcollaboratively with team members and adhere to company policiesand procedures.Meetperformance targets and contribute to the overall success of theteam.Requirements:
Minimumqualification ofUndergraduate/Graduate.Excellentcommunication skills in English both written andverbal.Priorexperience in customer service is a plus but notmandatory.Abilityto work in rotationalshifts.Comfortableworking from the office and adhering to a 5.5day workingschedule.Must bebased in Mohali or willing torelocate.Shifts:Rotationalshifts.
InterviewMode: Facetofaceinterviews.
english,ctc,outboundcalls,customer,performance targets,query resolution,cse,teamcollaboration,customer care,skills,customerservice,contribute,customersatisfaction,communication,communication skills,inboundcalls
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