BPO Account Executive

6 months ago

Bengaluru, India Clear Ventures Full time

Kognitos is a cutting-edge automation platform that combines the power of Generative AI and Natural Language Processing (NLP) to provide a conversational and intuitive experience for business users. As a fully serverless, SaaS automation platform, Kognitos enables users to build, manage, and execute automations in natural language, with the ability to process and understand domain-specific language. Kognitos provides a detailed auditable view of its runs, allowing users to gain insights into why an action happened or what might have gone wrong in case of an exceptional situation. Additionally, Kognitos's conversational exception handling, powered by Generative AI, allows for quick and easy resolution of unexpected system errors or business exceptions.

Description:

The BPO Account Executive will focus on both landing and driving expansion within the top global BPO providers. The BPO Account Executive will work closely with the Kognitos partnerships team, marketing team, and business development teams to devise strategies to enter into BPO accounts, demonstrate the unique value propositions Kognitos has for this industry segment, and serve as a Strategic Advisor to BPO transformation and delivery teams on developing and implementing their AI and automation strategies.

Key Responsibilities:

Develop and execute strategies to penetrate and expand within top global BPO providers.

Collaborate with the partnerships, marketing, and business development teams to align on account entry strategies and value proposition communication.

Demonstrate the unique value propositions of Kognitos for the BPO industry, tailoring presentations and pitches to meet specific customer needs.

Serve as a strategic advisor to BPO transformation and delivery teams, guiding them on developing and implementing AI and automation strategies.

Build and maintain strong relationships with key stakeholders within target BPO accounts, both vertically and horizontally.

Navigate and manage multi-stage, extended sales cycles with determination and strategic foresight.

Leverage a strong network of industry contacts to facilitate account entry and expansion.

Provide regular updates and insights to internal teams on industry trends, customer needs, and competitive landscape.

What We're Looking For:

Proven record of success in entering and expanding within large BPO and Global Systems Integrator (GSI) accounts.

Deep understanding of the complexities and nuances of the BPO industry.

Strong network of contacts within the BPO sector is preferred.

Demonstrated ability to drive multi-stage, extended sales cycles, developing relationships within target accounts.

Excellent communication and presentation skills, with the ability to articulate complex concepts and solutions effectively.

Strategic mindset with the ability to foresee and navigate challenges in the sales process.

Experience in advising on AI and automation strategies is a plus.

What We Offer:

A competitive salary and benefits package that recognizes your expertise and contributions.

Flexible working hours to support work-life balance and personal well-being.

A dynamic and collaborative work environment where your ideas are valued and innovation is encouraged.

Opportunities for professional development and growth, with access to cutting-edge technologies and ongoing learning opportunities.

An innovative culture that fosters creativity, collaboration, and problem-solving.

Final note

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal opportunities provider

Kognitos is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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