Senior Software Group Manager
3 weeks ago
Senior Software Group Manager
Title: Senior Software Engineering Manager
Reports To: Director of Engineering
FLSA Status: Exempt
Job Code:
Business Unit: R&D - Analytics COE
Management Responsibility: Yes
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .
Overview of Job Function:
We are seeking a seasoned Senior Software Group Manager with a strong backend background and experience in developing high-scale analytics applications to lead and oversee multiple software development teams within our organization. As a Senior Software Group Manager, you will be responsible for managing and coordinating the efforts of software engineers across various projects and initiatives, with a focus on backend development. You will collaborate with cross-functional teams to define software strategies, set goals, allocate resources, and ensure the successful delivery of high-quality software solutions with advanced analytics capabilities. The ideal candidate has a strong technical background, exceptional leadership skills, a proven track record of managing and delivering complex software projects, and expertise in developing backend systems for high-scale analytics applications.
Principal Duties and Essential Responsibilities:
Lead and manage multiple software development teams, providing guidance, mentorship, and support to team leads and individual contributors with a strong emphasis on backend development. Collaborate with stakeholders to define software strategies, roadmaps, and project priorities based on business objectives and market needs, with a focus on developing high-scale analytics applications. Oversee the execution of software development projects, ensuring adherence to quality standards, timelines, and budgetary constraints, while leveraging backend technologies and frameworks effectively. Allocate resources and manage team capacity to effectively balance workloads and prioritize projects based on strategic goals and requirements of high-scale applications. Foster a collaborative and innovative team culture, encouraging knowledge sharing, best practices, and continuous improvement in backend development techniques. Develop and maintain strong relationships with cross-functional teams, including product management, UX/UI design, and data science, with a focus on integrating advanced analytics capabilities into software solutions. Ensure effective communication and coordination between teams, facilitating collaboration, knowledge transfer, and problem-solving in the context of backend systems and applications. Monitor project risks and proactively identify and implement mitigation strategies to address potential issues or delays specific to high-scale applications and backend development. Stay updated with industry trends, emerging technologies, and frameworks, providing recommendations for process improvement and technical advancement in the analytics space. Conduct performance evaluations, provide feedback, and support the professional development of team members, particularly in backend development expertise. Collaborate with HR in recruitment and onboarding efforts, identifying talent requirements with backend experience and participating in the hiring process. Serve as a technical and strategic advisor, providing insights and guidance on backend development technologies to senior management and stakeholders. Create processes, infrastructure, and a culture that enables a geographically disperse team to collaborate effectively and create sustained, effective technological engineering practices across multiple competing product initiatives Work closely and in partnership with Product Management, Solutions Delivery and Operations teams Manage customer escalations when neededMinimum Requirements:
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Proven experience as a Software Group Manager or in a similar leadership role, overseeing multiple software development teams, with a strong background in backend development and high-scale analytics applications. Minimum of 10 years of overall engineering experience including a minimum of 6 years of management and leadership experience Strong technical background in software development, with expertise in backend technologies, database systems, frameworks. Expert level technical knowledge: OOP, systems architecture, Java and related frameworks, modern JScript frameworks, relational databases, CI/CD (tools and processes) Hands on experience architecting and supporting highly scalable solutions Good knowledge of software algorithms and design patterns Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve project goals in backend development contexts. Excellent understanding of software development methodologies, Agile practices, and project management principles, with a focus on developing high-scale applications. Experience in resource allocation, capacity planning, and project portfolio management, specifically for backend systems and projects. Strong communication and interpersonal skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders in the context of backend development applications. Proven track record of successfully managing and delivering complex software projects on time and within budget, with a focus on high-scale applications. Familiarity with emerging technologies, backend development frameworks, analysis tools, and software architecture principles in the context of high-scale applications. Successful completion of Verint background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification and a credit check for travel related rolesPreferred Requirements:
Master’s degree in Computer Science or related field Excellent knowledge of cloud computing technologies and current computing trends Experience with web application frameworks, such as React, Node or Angular - an advantage Experience in Monitoring Solutions like Prometheus, ELK Stack, Data Dog etc. - an advantage-
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