Senior Data Scientist-Cx Analytics

4 weeks ago

Mumbai Suburban, India IDFC FIRST Bank Full time

Role/ Job Title : Senior Data Scientist - CX Analytics

Function/ Department : Data & Analytics

Roles & Responsibilities:

Strong understanding of machine learning algorithms and statistical modelling to address business problems  Leverage advance analytics techniques to map customer behaviours  Design, prototype, build and maintain APIs for consumption of machine learning models at scale  Familiarity with Natural Language Processing (NLP) libraries and frameworks such as NLTK, SpaCy, or Genism Perform feature engineering through extracting meaningful features from measured and derived data  Perform exploratory and targeted data analyses to get key insights  Collaborate on MLOPS life cycle & experience with MLOPS workflows & traceability and versioning of datasets  Able to understand business perspective and proactively identify solutions with business problem of ensuring best customer experience  Mentor the team of data scientists on model development to containerize and build out the deployment pipelines for new models  Lead and implement Machine Learning projects from initiation through completion with particular focus on automated deployment and ensuring optimized performance  Maintain and optimize the machine learning/deep learning models developed by the Data Scientist and ensure seamless deployment in the cloud analytics platform like AWS while enabling model tracking, model experimentation and model automation

Key Success Metrics:

Development of models & tools  Implementation & effective usage of models  Delivering Models as per Business Alignment and expected quality  Design & Creation of campaign strategies independently  Tracking of Models performance as per expectation 

Educational Qualifications:

Graduation: Bachelor of Science ( / Bachelor of Technology ( / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science ( /Master of Technology ( / Master of Computer Applications (MCA)

Experience:  5 to 10 years 

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