Principal Consultant

2 months ago

Bengaluru, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Principal Consultant, UX Designers
In this role, we are seeking a creative, thoughtful, and customer-obsessed user experience designer to help us design real-life usability concepts that create value for business and customers. Your primary focus will be to create elegant and customer-focused designs that provide a superior product experience working in close collaboration with business, product, technology, and design teams. You will get the opportunity to own comprehensive end-to-end experiences, work across Genpact product and services and infrastructure yet provide locally relevant presentations of expansive content and functionality across a manifold of product lines, client devices, and locales.
Responsibilities
• Drive Operational Excellence – Continuous improvement is the on-going effort to improve an organization’s processes, products, or services. Ensure execution of design methods organization should follow such as User Research, User testing etc
• Consultant - Providing thought leadership and best practices related to User Centric approach to Genpact’s customers. Identify specific capability, practices, tools, and people that the organization would need to adopt
• Solution - Conceptualize and design user centric product experience for our Analytic Customers. Envisioning opportunistic areas with our clients by demonstrating them product journey and collect feedback to incorporate.
• Great problem solving skills with the ability to understand complex ideas • Ability to empathize with and understand the needs of our customers
• Factor stakeholder and user considerations in designs
• Ability to whiteboard UI/UX concepts using sound app design principles
• Understating of VIMM Model and other design methods to apply in design
• Proficiency with design software (AI, XD, Photoshop, or Sketch)
• Ability to create and present interactive prototypes following Genpact brand guidelines
• Ability to communicate ideas and design rationale, all within a user-centric design process
• Ability to work autonomously as well as collaboratively on team-based projects

Qualifications we seek in you
Minimum Qualifications / Skills
• Batchelor Degree in any stream relevant years of experience
• Any specialized design degree will add an advantage to shortlist the candidate profile
Technology 

• Very good In Design, Adobe Illustrator, Photoshop etc
• Ability to use the Wireframing tools, like, Balasamiq, Mindmap
• Proficient to use new Gen design software’s such as Adobe XD, Sketch etc
• Excellent skill to use Interactive Prototyping application like, Invision, Marvel App, Axure-RP
• Hands on experience working with Powerpoint presentation to edit or design slides
• Basic understanding of using Dreamweaver, Notepad++ edit the HTML, CSS, Javascript
Methodology 

• Relevant years product design & Consulting experience with Enterprise (SaaS) and Consumer Product Design in across the business verticals e.g., ecommerce platform, Supply Chain management to design the Big Data application across the devices for Android, iOS etc
• Wireframing and UI Prototyping
• Web or Mobile application
• Understand the Audience and reduce intellectual load
• Candidate should be able implement the clear Visual Communication
• Understanding the User empathy and design according to the Mental Model
• Decide the Interaction within the application
• User Interview understand the Problems and Opportunities
• Conduct Interview session with Stakeholders to understand the business goals

Preferred Qualifications/ Skills
Technology 
• Working knowledge of HTML5, CSS3, and Javascript
• Animate prototype in Principle design the intercation
• Understand the basic concepts of databases to take the data oriented decision while designing
Methodology 
• Previous experience with Data oriented application designs
• Ability to Prioritize, Consultative mindset & Time management skills
• Create design culture in the organisation
• Apply the User Testing methods e.g, A/B testing, Online Surveys, Focus Group etc

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