Customer Experience Management

Overview: The CustomerExperience Management role is critical to the organization as itdirectly impacts the satisfaction and loyalty of our customers.This position is responsible for developing and implementingstrategies to enhance the overall customer experience drivecustomer loyalty and increase customersatisfaction.KeyResponsibilities: Develop andimplement...

ABOUTUSAGRIM is a fastgrowingagritech startup building an ondemand B2B Agriinputs marketplace.Agriinputs is a $50bn industry spread across Seeds Agro ChemicalsFertilizers AgroTools and Animal Feed. AGRIM has scaled up rapidlyacross India with 10% of the overall customer universe alreadyonboarded on theplatform.Havingclosed our Series A round of funding (to...

IGT is looking for Customer Experience Senior Manager - Training Professional (for Voice and Chat /Email Customer Experience Improvement) to join our fast growing International Travel Servicing Operations.If you are a Training professional who is passionate about developing Customer Experience skills across contact center operations to instill a culture of...

Feedback Collection: Implement systems and processes for collecting feedback from various customer touch points, including surveys, interviews, social media, and online reviews. Data Analysis: Analyse customer feedback data to identify trends, patterns, and insights regarding customer preferences, satisfaction levels, and pain points. Insight...

Feedback Collection: Implement systems and processes for collecting feedback from various customer touch points, including surveys, interviews, social media, and online reviews. Data Analysis: Analyse customer feedback data to identify trends, patterns, and insights regarding customer preferences, satisfaction levels, and pain points. Insight...

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....

We are on the hunt for our next Customer Service Champion! As part of the Zomato Associate Accelerator Program (ZAAP ), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service. Here, you're not just an Associate; you are on the path to...

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....

Coordination and closely working with internal teams for an optimum communication strategyComplete understanding of systems & processes.team in the creation, editing, approval, and delivery of customer communicationscommunications as and when neededwith other functions on specific communication needscommunications plans with a detailed understanding of...

Coordination and closely working with internal teams for an optimum communication strategy Complete understanding of systems & processes. team in the creation, editing, approval, and delivery of customer communications communications as and when needed with other functions on specific communication needs communications plans with a detailed understanding of...

Coordination and closely working with internal teams for an optimum communication strategyComplete understanding of systems & processes.team in the creation, editing, approval, and delivery of customer communicationscommunications as and when neededwith other functions on specific communication needscommunications plans with a detailed understanding of...

**Job Posting Start Date**:16 May 2024 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - Functional responsibilities: - Extensive outcall to customers to provide resolution - Coordinate with other departments - especially Airport, call centre, and finance to resolve customer complaints and queries and provide resolution to...

**1. Experience: 0-3 Years** **4. Work From Office, Location: Gurgaon** What you need to bring to the ‘table’ b Zealous Customer cocus - Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy b Articulate Communication - Strong communication skills with proficiency in typing and...

We are conducting walkininterviews for the position of Associate Customer Experience atIndias Leading Food Delivery Company in Gurgaon Haryana. on09/03/2024 and 11/03/2024. Below are thedetails:Role:Associate CustomerExperienceJob ID:0023Company:Indias Leading Food DeliveryCompanyLocation:GurgaonHaryanaSalary:3.8 5.5 LPA (tentative; actual salary will be...

At Shyft, we combine lifestyle management solutions (Nutrition, Yoga, Exercise and more) with technology to help our customers track, reverse and manage chronic health conditions.The product will have health tracking based on wearables & diagnostics, integrated with full stack wellness services like Yoga, Nutrition & Exercise, to provide high impact and fast...

At Shyft, we combine lifestyle management solutions (Nutrition, Yoga, Exercise and more) with technology to help our customers track, reverse and manage chronic health conditions. The product will have health tracking based on wearables & diagnostics, integrated with full stack wellness services like Yoga, Nutrition & Exercise, to provide high impact and...

The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Gurgaon ,  you will support both...

The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Gurgaon ,  you will support both determined...

Job DescriptionWe are looking to hire a Senior Quality Auditor, Customer Experience to play the key role of managing process quality for customer service. He/She will drive the execution for running ixigo’s day-to-day quality processes, improve operational efficiency, and provide customer insights to product, tech and marketing teams to enable continuous...

Job description Looking experienced person to join customer experience testing team. As a manual tester, you will play a critical role in ensuring the quality and reliability of our products & features. You will work closely with the engineering team to identify and report bugs, develop test cases, and perform manual testing to ensure our products meet the...