Food and Beverage Executive

2 weeks ago

Gandhinagar, India AccorHotel Full time
Job Description

We are seeking a professional and customer-focused Food and Beverage Executive to join our dynamic team in Gandhinagar, India. As a key member of our hospitality organization, you will play a crucial role in ensuring exceptional dining experiences for our guests while maintaining high standards of service and efficiency.

  • Coordinate and oversee daily opening and closing procedures, ensuring all settings meet company standards
  • Supervise and mentor junior team members, promoting a collaborative work environment
  • Manage restaurant and banquet reservations, including confirmations and cancellations
  • Take accurate food and beverage orders, accommodating guest preferences and dietary requirements
  • Deliver high-quality food and beverage service in line with departmental standards
  • Implement upselling techniques to maximize sales revenue and promote other dining venues when appropriate
  • Cultivate personalized relationships with patrons by remembering their names and preferences
  • Adhere to and enforce food safety and hygiene standards (HACCP) throughout all operations
  • Manage inventory and supply requisitions efficiently and accurately
  • Handle guest complaints and feedback professionally, reporting issues to management as needed
  • Assist in overseeing outlet operations in the absence of management
  • Support other Food & Beverage outlets during peak times or as required
  • Continuously seek ways to improve service quality and operational efficiency

Qualifications

  • Proven experience in food and beverage service, preferably in a high-end restaurant or hotel setting
  • Strong customer service skills with a focus on creating exceptional dining experiences
  • Excellent communication and interpersonal abilities
  • Demonstrated problem-solving skills and ability to handle challenging situations with tact
  • Proficiency in multitasking and time management
  • Meticulous attention to detail in all aspects of service and operations
  • Knowledge of food safety and hygiene standards (HACCP certification preferred)
  • Familiarity with current food and beverage trends
  • Basic computer skills for operating reservation and point-of-sale systems
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Team-oriented mindset with a willingness to collaborate and support colleagues
  • Physical stamina to stand for extended periods and lift up to 25 pounds
  • Hospitality-related degree or certification is a plus


Additional Information

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm  and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

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