Current jobs related to Front Office Manager - Vijayawada - AccorHotel

  • Front Office Manager

    3 months ago

    Vijayawada, India Accor Full time

    Company Description Job Description Front Office Operations Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings...

  • GSA - Front Office

    2 weeks ago

    Vijayawada, India AccorHotel Full time

    Job DescriptionFirst impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative to add a...

  • GSA - Front Office

    4 days ago

    vijayawada, India AccorHotel Full time

    Job DescriptionFirst impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative to add a...

  • GSA - Front Office

    2 weeks ago

    vijayawada, India AccorHotel Full time

    Job DescriptionFirst impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a...

  • GSA - Front Office

    3 weeks ago

    Vijayawada, India AccorHotel Full time

    Job DescriptionFirst impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative to add a...

  • Front Office Representative

    2 months ago

    Vijayawada, India Bloomingdale International School Full time

    We are looking for a welcoming front desk representative to handle all receptionists and office duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanor while also being sharp and disciplined. It is important that you can handle...

  • Front Office Representative

    2 weeks ago

    vijayawada, India Bloomingdale International School Full time

    We are looking for a welcoming front desk representative to handle all receptionists and office duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanor while also being sharp and disciplined. It is important that you can handle...

  • Front Office Representative

    5 days ago

    vijayawada, India Bloomingdale International School Full time

    We are looking for a welcoming front desk representative to handle all receptionists and office duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanor while also being sharp and disciplined. It is important that you can handle...

  • Front Office Executive

    3 months ago

    Vijayawada, India Ambitus World School Full time

    We have Front office Executive position open at Ambitus World School -Gunadala Vijayawada. Contact :9504514999 **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Morning shift **Speak with the employer** +91 9504514999

  • Front Office Executive(Female)

    3 months ago

    Vijayawada, India Ambitus World School Full time

    We have Front office Executive(Female) position open at Ambitus World School -Gunadala Vijayawada. Contact :9100431111, 9504514999 **Salary**: ₹15,000.00 - ₹23,000.00 per month Schedule: - Morning shift **Speak with the employer** +91 9504514999

  • Front Desk Officer-vijayawada-ap

    3 months ago

    Vijayawada, India Positive Health Science Pvt Ltd Full time

    **Greetings of the day,** **Company info**: DR Positive Homeopathy/DR Care Homeopathy is one of the leading and well-established Homeopathic chains of clinics with branches in major cities across India. With a success rate of more than 90% in treating all kinds of diseases and ailments, Positive Homeopathy is considered one of the most trusted and caring...

  • Front Office Receptionist

    3 months ago

    Vijayawada, Andhra Pradesh, India BR CONCETS PVT ltd Full time

    **We are hiring for FRONT OFFICE**: **BR CONCEPTS PVT LTD**: **FRONT OFFICE**: Manage Front Desk & all its activities such handling telephonic inquiries, handling visitors, admin function. Ensure to follow all the front office standard operating procedures & policies. Maintaining Files & Records Supervising. - Should have Basic Computer knowledge. - Positive...

  • Front Office Associate

    6 months ago

    vijayawada, India Hotel Aira Full time

    Greet and welcome guests in a professional and friendly manner. Register guests and assign rooms, ensuring accurate and efficient check-in and check-out processes. Provide information and assistance to guests regarding hotel facilities, services, and local attractions. Handle guest inquiries, complaints, and requests promptly and effectively, striving to...

  • Front Office Associate

    6 months ago

    Vijayawada, India Hotel Aira Full time

    Greet and welcome guests in a professional and friendly manner.Register guests and assign rooms, ensuring accurate and efficient check-in and check-out processes.Provide information and assistance to guests regarding hotel facilities, services, and local attractions.Handle guest inquiries, complaints, and requests promptly and effectively, striving to...

  • Front Office Associate

    5 days ago

    vijayawada, India Hotel Aira Full time

    Greet and welcome guests in a professional and friendly manner.Register guests and assign rooms, ensuring accurate and efficient check-in and check-out processes.Provide information and assistance to guests regarding hotel facilities, services, and local attractions.Handle guest inquiries, complaints, and requests promptly and effectively, striving to...

  • Front Office Eexcutive

    3 months ago

    Vijayawada, Andhra Pradesh, India GIG International School Full time

    Greetings and welcoming everyone as they approach the front desk. - Keeping the front desk clean and organised with all necessary materials. - Dealing with the parents and giving accurate information - Address complaints and answer questions quickly and efficiently - Keeping parents updated on the latest information and happening in the school - Knowledge...

  • Front Desk Receptionist

    3 months ago

    Vijayawada, India HAPPY VACATIONS TOURS & TRAVELS Full time

    We are looking for **Front Office Receptionist** for our company. We are into tourism development and established in Vijayawada. **Job responsibilities**: - Should handle calls from clients and explain clearly on the service and any further queries. - Should be good at oral communication, confident looking. - Should know basic computer knowledge (Typing,...

  • Front Office Executive

    3 months ago

    Vijayawada, India Accor Full time

    Company Description Job Description Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being...

  • Front Office Executive

    3 months ago

    vijayawada, India Accor Full time

    Company DescriptionJob Description Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. ...

  • Front Office Executive

    5 days ago

    vijayawada, India Accor Full time

    Company Description Job Description Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being...

Front Office Manager

3 months ago

Vijayawada, India AccorHotel Full time
Job Description

Front Office Operations

  • Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
  • Check that all Front Office employees report to work punctually and are well groomed before each of their shift
  • Conduct daily briefings and ensure that all pertinent information is well received by team members
  • Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
  • Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to
  • Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible
  • Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
  • Liaise with Finance Department to ensure that credit procedures are properly carried out
  • Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue
  • Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling
  • Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards
  • Handle all guest correspondences and ensure prompt follow-ups
  • Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times

Team Management

  • Interview, select and recruit Front Office employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Prepare detailed induction programs for new employees
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Prepare payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Other Responsibilities

  • Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

 

  • Diploma in Tourism & Hospitality Management
  • Minimum 3 years of relevant experience in a similar capacity
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge of MS Excel, Word, & PowerPoint

 



Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.