PD - COllections - US shift - Hafeezpet

2 months ago

Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer,OTC – Billing

In this role, one needs to have good understanding of OTC.

Responsibilities

Calculate and issue invoice to client, track collections, answer questions on billings, adjust for discounts, rebates, errors

Responsible for billing set up and management.

While BPO is handled by the BoVP group, the creation of BPO invoices is highly manual but descoped for this year. Operations manages orders and rates

Develop and present invoice​ (HighRadius, custom invoicing, manual uploading to Accounts Payable tools, CWO)

High volume of manual adjustments due to multiple factors (incorrect information on front end, Purchase Order issues, customer complexity and lack of uniformity/higher customization across customers)

Interact with both internal and external customers to assist with problem resolution.

Qualifications we seek in you

Minimum Qualifications / Skills

Graduate in commerce (B. Com)

Meaningful experience

Preferred Qualifications/ Skills

Excellent English language skills (verbal and written)

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