Vendor Manager
3 months ago
JobDescription The Vendor Manager will play a crucial role in managingrelationships with our network of language service vendors ensuringthe timely delivery of highquality language solutions that meet ourclients needs. The ideal candidate will have a strong understandingof the language service industry excellent communication skills andthe ability to build and maintain strategic partnerships withvendors.
Roles andResponsibilities 1. Vendor Relationship Management: Develop andmaintain strong relationships with existing language servicevendors. Identify and onboard new vendors to expand and diversifythe vendor pool. Negotiate contracts rates and terms with vendorsto ensure costeffective and highquality services. 1. VendorPerformance Monitoring: Monitor vendorperformance against key performance indicators (KPIs) such asquality turnaround time and customer satisfaction. Implementperformance improvement plans as needed to address any issues orconcerns. Conduct regular vendor evaluations and provide feedbackto vendors to drive continuous improvement.Project Coordination: Collaborate withproject managers and other internal stakeholders to ensure thatvendor assignments are aligned with project requirements andtimelines. Allocate projects to vendors based on their areas ofexpertise availability and performance history. Act as the mainpoint of contact for vendors addressing any questions or concernsthey may have during the project lifecycle. Vendor Development:Provide training and support to vendors on company policiesprocedures and tools. Identify opportunities for vendor developmentand collaborate with vendors to enhance their skills andcapabilities. Stay informed about industry trends technologies andbest practices to support vendor development initiatives.
Skills SetProven experience in vendor management preferably in the languageservice industry. Strong negotiation and contract managementskills. Excellent communication interpersonal andrelationshipbuilding skills. Ability to multitask and prioritizetasks in a fastpaced environment. Proficiency in using vendormanagement systems and other relevant software. Fluency in multiplelanguages (desired but not required). Qualification Bachelor sdegree in business administration or a related field.
IndustryType Language/Localization
Location Pune Contact
project coordination,vendor development,vendorcoordination,negotiation,vendors,contract management,vendormanagement,management,communication,relationshipbuilding
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