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Account Director MICE

4 months ago

Gurugram, India Radisson Hotel Group Full time

Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Account Director Sales, North India, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Director of Sales:
-Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Delivers on plans and objectives where sales initiatives & hotel targets are achieved
-Manages the sales team fostering a culture of growth, development and performance within the department
-Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Director of Sales:
-Proven experience in sales with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at