HVAC Group

6 months ago

Gurugram, India Maruti Suzuki India Limited Full time

Level: AM/DM

Educational Qualification: B.E/B.Tech in Mechanical Engineering

Work Exp: 3-6 yrs

Job Role: HANDLING OF MARKET FEEDBACK & WARRANTY ISSUES RELATED TO HVAC SYSTEM.

• VENDOR VISITS FOR PROCESS VERIFICATION AT VENDOR FOR ROOT-CAUSE ANALYSIS OF TYPICAL CASES.

• 3G AT DEALER/CUSTOMER LOCATION TO IDENTIY THE USAGE PATTERN FOR ACTUAL PROBLEM UNDERSTANDING AND TROUBLE-SHOOTING

• COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PARTNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK.

• FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES.

• COMPETITOR PROCESS / DESIGN BENCHMARKING.

• DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS.

Competency Required:

• GOOD UNDERSTANDING OF HVAC PARTS LIKE COMPRESSOR, CONDENSER, HVAC UNIT, CONTROL PANEL ETC

• EXPERT IN UNDERSTANDING DRAWINGS OF HVAC PARTS.

• PROFOUND KNOWLEDGE OF HVAC PARTS TECHNOLOGY AND BLOWER MOTOR MANUFACTURING PROCESSES

• GOOD EXPERIENCE ON ROOT-CAUSE ANALYSIS OF DEFECT.

• WELL VERSED IN QC TOOLS, DOE, SIX SIGMA

• ANALYTICAL SKILLS AND LOGICAL APPROACH TOWARDS PROBLEM SOLVING

• HANDS ON EXPERIENCE IN RESOLVING COMPLEX MARKET PROBLEMS AND ABLE TO CONCISELY EXPLAIN AND PRESENT TO RELATED STAKE HOLDERS AND MANAGEMENT.

• ABILITY TO ANALYZE THE DATA AND PROPOSE SOLUTION & FUTURE STRATEGIES.

• GOOD COMMUNICATION & PRESENTATION SKILLS

ABILITY TO WORK WITHIN STRICT TIMELINES

SPECIFIC EXPERTISE

FOR FUNCTIONAL AREA:

EXPERIENCE OF AUTOMOTIVE AC REFRIGERATION SYSTEM (ESPECIALLY PARTS LIKE COMPRESSOR, CONDENSER, HVAC UNIT, CONTROL PANEL ETC…)

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