HVAC Group
2 weeks ago
Level: AM/DM
Educational Qualification: B.E/B.Tech in Mechanical Engineering
Work Exp: 3-6 yrs
Job Role: HANDLING OF MARKET FEEDBACK & WARRANTY ISSUES RELATED TO HVAC SYSTEM.
• VENDOR VISITS FOR PROCESS VERIFICATION AT VENDOR FOR ROOT-CAUSE ANALYSIS OF TYPICAL CASES.
• 3G AT DEALER/CUSTOMER LOCATION TO IDENTIY THE USAGE PATTERN FOR ACTUAL PROBLEM UNDERSTANDING AND TROUBLE-SHOOTING
• COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PARTNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK.
• FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES.
• COMPETITOR PROCESS / DESIGN BENCHMARKING.
• DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS.
Competency Required:
• GOOD UNDERSTANDING OF HVAC PARTS LIKE COMPRESSOR, CONDENSER, HVAC UNIT, CONTROL PANEL ETC
• EXPERT IN UNDERSTANDING DRAWINGS OF HVAC PARTS.
• PROFOUND KNOWLEDGE OF HVAC PARTS TECHNOLOGY AND BLOWER MOTOR MANUFACTURING PROCESSES
• GOOD EXPERIENCE ON ROOT-CAUSE ANALYSIS OF DEFECT.
• WELL VERSED IN QC TOOLS, DOE, SIX SIGMA
• ANALYTICAL SKILLS AND LOGICAL APPROACH TOWARDS PROBLEM SOLVING
• HANDS ON EXPERIENCE IN RESOLVING COMPLEX MARKET PROBLEMS AND ABLE TO CONCISELY EXPLAIN AND PRESENT TO RELATED STAKE HOLDERS AND MANAGEMENT.
• ABILITY TO ANALYZE THE DATA AND PROPOSE SOLUTION & FUTURE STRATEGIES.
• GOOD COMMUNICATION & PRESENTATION SKILLS
ABILITY TO WORK WITHIN STRICT TIMELINES
SPECIFIC EXPERTISE
FOR FUNCTIONAL AREA:
EXPERIENCE OF AUTOMOTIVE AC REFRIGERATION SYSTEM (ESPECIALLY PARTS LIKE COMPRESSOR, CONDENSER, HVAC UNIT, CONTROL PANEL ETC…)
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