Hvac Group
5 months ago
**Level**:
AM/DM
**Educational Qualification**:
B.E/B.Tech in Mechanical Engineering
**Work Exp**:
3-6 yrs
**Job Role**:
HANDLING OF MARKET FEEDBACK & WARRANTY ISSUES RELATED TO HVAC SYSTEM.
- VENDOR VISITS FOR PROCESS VERIFICATION AT VENDOR FOR ROOT-CAUSE ANALYSIS OF TYPICAL CASES.
- 3G AT DEALER/CUSTOMER LOCATION TO IDENTIY THE USAGE PATTERN FOR ACTUAL PROBLEM UNDERSTANDING AND TROUBLE-SHOOTING
- COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PARTNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACK.
- FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES.
- COMPETITOR PROCESS / DESIGN BENCHMARKING.
- DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS.
**Competency Required**:
- GOOD UNDERSTANDING OF HVAC PARTS LIKE COMPRESSOR, CONDENSER, HVAC UNIT, CONTROL PANEL ETC
- EXPERT IN UNDERSTANDING DRAWINGS OF HVAC PARTS.
- PROFOUND KNOWLEDGE OF HVAC PARTS TECHNOLOGY AND BLOWER MOTOR MANUFACTURING PROCESSES
- GOOD EXPERIENCE ON ROOT-CAUSE ANALYSIS OF DEFECT.
- WELL VERSED IN QC TOOLS, DOE, SIX SIGMA
- ANALYTICAL SKILLS AND LOGICAL APPROACH TOWARDS PROBLEM SOLVING
- HANDS ON EXPERIENCE IN RESOLVING COMPLEX MARKET PROBLEMS AND ABLE TO CONCISELY EXPLAIN AND PRESENT TO RELATED STAKE HOLDERS AND MANAGEMENT.
- ABILITY TO ANALYZE THE DATA AND PROPOSE SOLUTION & FUTURE STRATEGIES.
- GOOD COMMUNICATION & PRESENTATION SKILLS
ABILITY TO WORK WITHIN STRICT TIMELINES
SPECIFIC EXPERTISE
**FOR FUNCTIONAL AREA**:
EXPERIENCE OF AUTOMOTIVE AC REFRIGERATION SYSTEM (ESPECIALLY PARTS LIKE COMPRESSOR, CONDENSER, HVAC UNIT, CONTROL PANEL ETC )
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