Engineer - Operations Service Desk

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Description : Experience and personal qualities:- 1-4 year experience in IT or similar customer support/service delivery role Excellent customer service skills with a high level of focus on quality Ability to communicate in a clear and professional manner Problem solving and analytical skills and ability to work under pressure Excellent...

**SERVICE DESK** **-** **(** **0103832** **)** **Description** as above **Primary Location***: India-Maharashtra-Pune **Job Posting***: Aug 22, 2023 **Experience Required (In Years)***: **Minimum** - 3 **Maximum** - 5

**SERVICE DESK** **-** **(** **0096152** **)** **Description** Support Coverage: ** 24x7 (Rotation of shifts) 2- 3 years of Phone support experience Mandatory 3+ years of Windows Technical Service desk experience is necessary. Exceptional customer service orientation Excellent communication skills, both written and verbal Disciplined, systematic...

As a Service desk agent andpart of the Global IT team you will play a pivotal role inevaluating and improving the functionality of our enduser ITsystems and applications. This is a dynamic role that requiressolid IT system analysis knowledge and expertise to succeed as aservice desk analyst at our company. We are looking for someonewhose IT knowledge...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Job Description: - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. - Be logged-in and available to answer calls through our global Service Desk call centre solution. - Actively participate in team meetings and suggest opportunities for continual improvement. - Support Service Desk KPI/TTI...

Company Description Established in 1998, Customized Energy Solutions is an energy advisory, software and services company that works closely with clients to navigate the wholesale and retail electricity markets across the United States and globally. CES offers software solutions, back office operational support, and advisory and consulting services focused...

Job Description:Skill: TIS Service DeskExperience: 1 - 3yrsLocation: Pune, BangaloreNotice Period: 30days

Job Description:Skill: TIS Service DeskExperience: 1 - 3yrsLocation: Pune, BangaloreNotice Period: 30days

Work Experienceyears experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center backgroundwith experience in supporting International customer (with Retail Service Desk) are preferredTechnical SkillsCertified (preferable)understand IT Support – L1 / L1.5in excel & other analytical toolsCompetencyto motivate...

Job Description Details: Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. Be logged-in and available to answer calls through our global Service Desk call center solution. Actively participate in team meetings and suggest opportunities for continual improvement. Support Service Desk...

**Job Summary** This position focuses on customer service & Guest/visitor management. You will help build partnership with other departments to ensure that guests' needs are attended to promptly. You will supervise the Front Desk operations and will ensure that the high-quality service is being delivered in a friendly and professional manner. You will be...