Business Analyst

3 weeks ago

Noida, India Aristocrat Technologies India PL Full time
This role will be responsible for the daily reoccurring of product master data in global supply chain systems and the resolution of reported issues with internal customers. This role requires a motivated and detail-oriented individual with the ability to problem solve issues with multiple priorities and research conflicting and / or inaccurate data. Completing daily operational tasks will require working directly work with Operations, Logistics, Warehouse, Planning, Procurement and Finance teams to resolve reported issues and maintain product data quality.

What You'll Do

Responsible for the daily maintenance of product related data and configurations in all applicable ERP systems (D365, CRM, M2K, ECON, etc.) Complete Engineering Change requests based on product life cycle; specifically requests related to Software, Firmware, Systems, and Gaming Controls Partner with ERP Product Master Data Specialist to complete the Level 1 MDM Certification Program Manage reported level 1 ERP MDM support tickets from receipt to resolution Maintain and communicate accurate status of work performed within applicable systems and status update meetings Collaborate with cross-functional departments to gather and document data and other requirements to meet business needs Review MDM operational processes to determine gaps and inefficiencies and suggest changes using defined processes, judgment and expertise Assist with maintaining MDM process documentation and internal training material for CI and CII products as required Participate in product management and maintain strong relationships with our internal customers

What We're Looking For

Bachelor’s Degree or equivalent experience Minimum 5 years of relevant work experience Minimum 2 years in a manufacturing environment (with at least 1 years supporting Supply Chain functions) Minimum 2 years of experience working within supply chain and/or production modules in major ERP systems (Microsoft Dynamics, SAP, Oracle) Experience in product/item master data management including bill of material creation. Passionate, self-motivated, enthusiastic people who are continuously seeking ways to achieve excellence. Ability to analyze information and use logic to perform tasks efficiently, within deadlines. Possesses good problem-solving skills to address work-related issues and problems. Possesses good project management skills and organizational skills. Proven experience leading and mentoring team members. Ability to effectively communicate across cross-functional teams and technical and business engagement managers. Ability to prepare, present and clearly communicate solutions to both technical and business audiences.  Can meet changing demands and adapt to frequently changing priorities.  Demonstrates excellent oral and written communication skills along with excellent customer service skills. 

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