Senior Product Owner
3 weeks ago
Job Description
Experian’s Product team is seeking a talented Sr. Product Owner for the Marketplace Personalization and Platform team. This role will manage the various marketplace personalization efforts on the Experian.com website and mobile apps. Key areas of responsibility include gathering and defining product requirements (user stories), business teams, UX/UI designers, technology teams, and guiding projects through the entire software product development lifecycle as a product owner role for an agile development team.
The role requires someone comfortable in a fast-paced environment, able to work with a US-based team, adaptable to change, and open to team and customer feedback. The ideal candidate is detail-oriented, results-driven, and upholds high quality standards. They should be capable of managing multiple large projects, incorporating inputs from various stakeholders, and following guidance from the Director and Vice President.
About us, but we’ll be brief.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to Work For. In addition, for the last five years we’ve been name in the top 100 “World’s Most Innovative Companies” by Forbes Magazine.
What you’ll be doing [RE1]
Develop a comprehensive understanding of the platform efforts and the products from a technical and consumer perspective. Understand the various user personas and technical components, which can deliver a personalized experience to the consumer. Collaborate with the Director of Product and other managers to review and prioritize product roadmap delivery. Oversee the Personalization roadmap, covering multiple product verticals such as Insurance, Loans, and Credit Cards on both web and mobile platforms. Manage the product feature backlog, guide development, lead product release planning, prioritize the backlog, define user stories, oversee ticket review, and manage deployment. Define product and business requirements for new product capabilities and major enhancements, including functional and non-functional specifications. Understand technical aspects of data sources and systems to enhance personalized consumer experiences. Work with User Experience and Product Design teams to create detailed UX and design requirements. Engage with cross-functional teams and ensure Marketplace features are launched on various consumer experiences. Make decisions on trade-offs between features, resources, and timelines, and communicate these changes effectively to stakeholders. Ensure products meet optimal user experiences and quality standards across all customer touchpoints, including web, mobile apps, and notifications. Coordinate with Technology teams on product implementation plans and deployments. Manage the product development lifecycle alongside Project Managers and Engineers to ensure timely, high-quality releases. Establish operational standards and procedures for product management in collaboration with operations teams. Collaborate closely with Product Owners, Product Managers, Scrum Masters, and Development Managers to adopt Agile processes and tools, supporting product requirements, backlog grooming, sprint planning, and ticket creation.
Qualifications
Bachelor’s degree in Engineering. 5+ years of relevant product experience in the mobile, internet, software, ecommerce, financial services. 5+ years of experience with new product planning and delivery, from concept to feasibility to development and launch Must have experience with key product management functions, including writing requirements/user stories, creating mocks/wireframes, market research, competitive analysis, product planning and reporting. Must be metrics and results driven. Experience with A/B testing, and web analytics tools is a plus. Experience in defining and developing products to meet customer requirements from inception to launch. Experience with current web and app design trends and techniques (e.g. mobile first, responsive/adaptive design).
Additional Information
Additional Preferred Experience
Extensive experience building systems for financial services or tightly regulated businesses. Mass-market retail online consumer product experience Security and privacy compliance (GPDR, CCPA, ISO 27001, PCI, HIPAA, etc.) experience a plusExperian Careers - Creating a better tomorrow together
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