Senior Manager – Lean Digital Transformation

4 weeks ago

Chennai, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Senior Manager – Lean Digital Transformation
This role allows you to build and implement the digital transformation strategy/framework, provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspective to customize solutions for our clients

Responsibilities
Main responsibilities will include:
• Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology.
• Working closely with Operation and Functional Teams to identify process monetizable opportunities, process bottlenecks to drive stabilization, conduct root cause analysis and implement process improvements across the business or organization;
• Initiating and leading projects that improve end-to-end processes; Setting, validating and auditing measurement systems to deliver business impact;
• Building Process Excellence culture in the team; Driving productivity and process improvement projects aligned with business initiatives;
• Supporting Transition teams in volume analysis, metric base lining and target setting for new processes;
• Driving Standardization and Global Best Practices within the organization;
• Conducting Quality Awareness Trainings within the organization;
• Coaching & Mentoring Green Belts and Project teams to fulfill certification requirements, quality and process improvement objectives;
• Conceptualizing and completing Black Belt [BB] projects aimed at driving End-to-End business impact to processes;
• Fulfilling the requirements and Achieve BB Certification within 18-24 months
• Drive project management to deliver Digital deployments

Qualifications we seek in you
Minimum Qualifications / Skills
• MBA/ B. Tech with relevant years of experience in Source to Pay/Accounts Payable domain with experience in Project Management / Quality Lean Six Sigma Role
• Experience in Process Improvement Methodologies [Lean, Six Sigma and/or Processes Re-engineering, others] – Application & Execution
• Excellent Communication & Analytical skills
• Project management degree/diploma/certification would be an advantage
• Black Belt/ Green Belt /Lean/ Any Other Quality Certification would be an added advantage
• Previous experience in a multinational company would be an advantage

Preferred Qualifications/ Skills

• Excellent problem-solving abilities and innovative approach with attention to details, ability to work simultaneously on multiple tasks
• Excellent interpersonal, facilitation and presentation skills along with good change management skills
• Ability to handle client on one-on-one basis, via e-mails and calls
• Energetic personality with a positive, enthusiastic attitude with ability to work & act independently
• Coaching skills – the individual should be able to coach and organize less experienced or new team members 

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