Graduate Apprentice Trainee
1 month ago
Job Overview
Are you afraid of falling into the rut of doing the same thing day in day out? Join Bastian Solutions’ Unified Support Team – no problem is the same and no day is the same
This is not your standard desktop support role. Bastian Software Solutions is currently looking for individuals with strong software troubleshooting and technical skills to join our Unified Support Team.
This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports distribution environments all around the globe to resolve issues and minimize the impact to production.
Our team troubleshoots both software and hardware issues. As a Support Specialist you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, writing and working with complex queries, database management, indexing, and potentially promoting a software fix.
You will be able to take pride in your work and be personally responsible for keep our customers multi-million dollar operations running smoothly.
General Job Duties
Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals).Perform QA functions for any issue resolution from support calls.Develop Reports using SQL Server Reporting Services (SSRS).Create datasets to analyze and recreate issues reported by customers.Ability to look through database log files to troubleshoot software issues.Track and thoroughly document all customer issues in our ticketing system.As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately.Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers.Facilitate positive proactive working relationships with customers and internal resources.Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software).Implement and improve remote monitoring tools for our customer’s systems.Participation in an on-call rotation or work an afterhours shift.Utilization of the Support Knowledgebase and Ticketing System to troubleshoot issues.Routinely log into client databases for data analysis and troubleshooting.Resolve application issues with minimal escalations to higher tiers.Manage conference calls with key stakeholders.Ability to dissect stored procedures.Requirements
Please note this position is not remote, our company supports a hybrid work model which requires individuals to come in a few times a week.Bachelors in CIS or related field or experience.Minimum of 1 years of experience utilizing SQL to compose and troubleshoot intermediate queries, updates, and deletes.Minimum 1 years of experience using remote connectivity tools such as e.g., Cisco AnyConnect, Bomgar, TeamViewer, Remote Desktop (RDP) etc.Minimum 1 years of experience managing customers and their expectations during high priority calls while troubleshooting. E.g., conference calls with key stakeholders.Minimum 1 years of experience analyzing application logs.Minimum 1 years of experience supporting software.Minimum 1 years of experience of general Windows troubleshooting.Minimum 1 years of experience working with Internet Information Systems (IIS).Strong computer skills including: Microsoft Office, and Microsoft Project.Willing to travel 5-10%. Travel includes site visits for preventative maintenance and support of critical issues.Excellent customer service skills. Remain positive and calm under pressure.Excellent troubleshooting abilities and analytical skills.Superior oral and written communication skills.FLSA
Non-Exempt-
Graduate Trainee
7 days ago
Bengaluru, Karnataka, India Shravas Technologies Full time**Job Information**: Industry **IT Services*** Work Experience **Fresher*** City **Bangalore South*** State/Province **Karnataka*** Country **India*** Zip/Postal Code **560085*** Position: Graduate Trainee Entry Level Location: Bangalore - Work from Office **Job summary**: We are currently seeking a detail-oriented, analytical Graduate Trainee...
-
Graduate Trainee
1 month ago
Bengaluru, Karnataka, India Altisource Full time**Company Description** At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with **7 out of the top 10** mortgage servicers, operate **one of the top three** real estate auction websites,...
-
Graduate Trainee
1 month ago
Bengaluru, India smartShift Technologies Full time**Graduate Trainee - SAP** **Bangalore, India-Full time** **About Us** **Responsibilities**: - Develop and Support ABAP Custom Programs - Work on Custom Code remediation for Upgrade projects involving Unicode, HANA, S/4HANA - Code reviews, Quality Assurance, and feedback to R&D. **Skills needed** - Experience in developing ABAP Programs, Function...
-
Apprentice
1 month ago
Bengaluru, India Arrow Electronics, Inc. Full time**Position**: Apprentice **What You'll Be Doing** - Perform basic job role functions with close supervision. - Assist experienced employees by performing entry-level tasks. - Communicate in a professional manner using verbal and written communications. - Perform basic problem-solving functions. - Monitor and report on assigned business area measurements as...
-
Apprentice
1 month ago
Bengaluru, India Arrow Electronics, Inc. Full time**Position**: Apprentice **What You'll Be Doing** - Perform basic job role functions with close supervision. - Assist experienced employees by performing entry-level tasks. - Communicate in a professional manner using verbal and written communications. - Perform basic problem-solving functions. - Monitor and report on assigned business area measurements as...
-
Apprentice
4 weeks ago
Bengaluru, India Arrow Electronics, Inc. Full time**Position**: Apprentice **What You'll Be Doing** - Perform basic job role functions with close supervision. - Assist experienced employees by performing entry-level tasks. - Communicate in a professional manner using verbal and written communications. - Perform basic problem-solving functions. - Monitor and report on assigned business area measurements as...
-
Apprentice
4 weeks ago
Bengaluru, India Arrow Electronics, Inc. Full time**Position**: APPRENTICE **What You'll Be Doing** - Perform basic job role functions with close supervision. - Assist experienced employees by performing entry-level tasks. - Communicate in a professional manner using verbal and written communications. - Perform basic problem-solving functions. - Monitor and report on assigned business area measurements as...
-
Graduate Apprentice Trainee
1 month ago
Bengaluru, India Deccan Herald Full timeNeed Corel Draw Designer along with Kannada Typing and Kannada Designing. Photoshop is a added advantage **Job Types**: Part-time, Internship, Freelance **Salary**: ₹100,000.00 - ₹120,000.00 per year Expected hours: 10 per week Schedule: - Day shift **Speak with the employer** +91 9731234539
-
Graduate Apprentice Trainee
1 month ago
Bengaluru, India Mahindra & Mahindra Ltd. Full time**Date**:11 Jul 2023 **Location**: Bangalore **Company**:Mahindra & Mahindra Limited **Responsibilities & Key Deliverables** - 1.Planning & execution to Achieve Daily Targets 2.Resource management and Operator training 3.Resolution of Buy-off concern 4.Updation of SOS/process procedure, Stagewise audit, Implement CAPA and Production GAP...
-
.NET Trainee
4 weeks ago
Bengaluru, India Vikas Global solutions Full time**.Net Trainee (Job code : DN002)**: **Designation**:Software Developer A challenging opportunity awaits for freshers to work with our technical team. **Skill Set**:Web Api, Angular 2+, ASP.net,C#,AJAX,SQL Server, Oracle, XML, DB2 **Experience**:0 Yrs. **Functional Area**:IT Software. **Education**:UG - B.Tech/B.E. - Computers PG - Post Graduation Not...
-
Apprentice Trainee
1 month ago
Bengaluru, India Motorola Solutions Full time**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...
-
Graduate Apprentice Trainee
1 month ago
Bengaluru, Karnataka, India Alphaabets Full time**About the company** Alphaabets is a Digital Twin Consulting & Implementation company delivering engineering solutions focused on Design/CAE using CATIA, SIMULIA, Digital Manufacturing (DELMIA), PLM, Machine learning & AR/VR. - Transport & Mobility - across Automotive (Traditional Auto, EV), Aerospace & Shipbuilding - Education - Industry 4. 0 Learning &...
-
Graduate Trainee Ida
4 weeks ago
Bengaluru, Karnataka, India XL Catlin Full time**Flexible Work Eligible**: Flexible Work Schedule **DISCOVER your opportunity** **Graduate Trainee** Gurgaon/Bangalore, India AXA XL recognizes digital, data and information assets are critical for the business, both in terms of managing risk and enabling new business opportunities. Data and Insights should not only be high quality, but also actionable -...
-
Graduate Trainee Ida
4 weeks ago
Bengaluru, Karnataka, India AXA Full time**Graduate Trainee** Gurgaon/Bangalore, India AXA XL recognizes digital, data and information assets are critical for the business, both in terms of managing risk and enabling new business opportunities. Data and Insights should not only be high quality, but also actionable - enabling AXA XL’s executive leadership team to maximize benefits and achieve...
-
Apprentice
4 weeks ago
Bengaluru, India State Street Full timeWho we are looking for: Why this role is important to us: The team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the world’s governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets...
-
Diploma / Iti Trainee
4 weeks ago
Bengaluru, India Elite Elevators Pvt. Ltd. Full time**Designation: Diploma Trainee / ITI Trainee** **Eligibility criteria**: - Fresher with Diploma in Mechanical / ECE/ EEE - Fresher with ITI in Mechanical / ECE/ EEE - 2021/2022/2023 Graduates can apply **Roles & Responsibilities**: - Elevator installation, service & maintenance - Expert in electric wiring and should possess good knowledge on...
-
Graduate Trainee Engineer
1 day ago
Bengaluru, India Siemens Technology and Services Private Limited Full timeDearAspirant! Weempower our people to stay resilient and relevant in a constantly changingworld. We’re looking for people who are always searching for creative ways togrow and learn. People who want to make a real impact, now and in the future.Does that sound like you? Then it seems like you’d make a great addition to ourvibrant international team. ...
-
Trainee
1 month ago
Bengaluru, Karnataka, India Novelworx Digital Solutions Pvt Ltd Full timeRequire Fresher **BE, B Tech Mechanical graduates **for Hydraulic Trainee position. - Good communication skills in English. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹16,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational...
-
Apprentice, Talent Acquisition
1 month ago
Bengaluru, India Autodesk Full timePosition Overview We are looking for motivated individuals for multiple roles in our People and Places (PPL) division which includes Talent Attraction Coordinator, Early Career Program Coordinator, PPL Advisor, and People Insight Analyst. Talent Attraction Coordinator Role: Responsible for coordinating candidate interviews, manages communication...
-
Graduate Trainee
11 hours ago
Bengaluru, India NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...