Customer Support Lead

Job Description LotusFlare is seeking a proactive and dynamic Customer Support Lead to join our team. As a Customer Support Lead, you will play a pivotal role in ensuring the highest level of satisfaction for our customers across various platforms. You'll be responsible for leading a team of support specialists, providing guidance, training, and ensuring...

Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

Job Summary: We are seeking a highly skilled and experienced Network Engineer Lead to join our team. As a key member of our technical department, you will be responsible for handling all escalated network issues, leading a team of network engineers, and ensuring exceptional customer satisfaction. Thisrole requires a deep understanding of network...

Job DescriptionJob Summary: We are seeking a highly skilled and experienced Network Engineer Lead to join our team. As a key member of our technical department, you will be responsible for handling all escalated network issues, leading a team of network engineers, and ensuring exceptional customer satisfaction. Thisrole requires a deep understanding of...

Job Summary: We are seeking a highly skilled and experienced Network Engineer Lead to join our team. As a key member of our technical department, you will be responsible for handling all escalated network issues, leading a team of network engineers, and ensuring exceptional customer satisfaction. Thisrole requires a deep understanding of network...

ResponsibilitiesDefine Customer Support Strategy: propose best practices in an omni-channel support environment incl. messaging, voice, email, and chatProcess Improvement: Identify opportunities to streamline support processes and enhance the overall customer experience.Metrics and Reporting: Propose, set, and monitor key performance indicators (KPIs) and...

Responsibilities Define Customer Support Strategy: propose best practices in an omni-channel support environment incl. messaging, voice, email, and chat Process Improvement: Identify opportunities to streamline support processes and enhance the overall customer experience. Metrics and Reporting: Propose, set, and monitor key performance...

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM)...

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM)...

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM)...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through + offices on six continents, Infobip’s platform is...

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information...

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information...

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information...

**Lead Management**: Handle incoming leads and inquiries, nurturing them to conversion through effective communication and follow-up. **Problem Solving**: Identify and resolve customer issues promptly and efficiently, ensuring a positive customer experience. **Product Knowledge**: Develop a deep understanding of our products and services to provide...

Company : Infosys BPM profile : Customer support Associate Qualification : Graduation Experience : 1 year Location : Pune **Responsibilities**: - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Communication scale - **CEFR :C1, C2**: - Analytical problem solvers who will understand issues and to resolve customer...

Customer Support: Inbound Calls and outbound calls Customer Query and Complaints Resolutions Order Status Order Modifications Coordination with Operations and Delivery Partners Criteria: - Minimum Qualification: 12th - Work Experience : 0 to 5 Years Voice Process Selection Criteria : HR Round -> Operations Round 2. Preferred Languages: English, Hindi,...

Desired skills: - Action oriented, self-disciplined and organized - Effective time management skills and ability to prioritize work time to ensure productivity and department standards - Ability to communicate clearly with both internal and external customers - Good comprehension skills - ability to clearly understand and address customer issues...