Salesforce-Techno Functional Manager

4 weeks ago


Hyderabad, India Saaki Argus & Averil Consulting Full time

Responsibilities

· Troubleshooting of technical / functional issues faced by Sales & Marketing Team and BU Admins on Salesforce

· Escalating IT issues to relevant stakeholders for problem resolution in a timely manner

· Co-ordination with BU Admins and Business Team

· Co-ordination with service provider

· Periodical review & reporting on responsibilities & KPIs


Experience:

•Minimum of 6+ years of experience in IT- CRM

•Expert level of Salesforce Sales, Service & CG Cloud knowledge.

•Experience in Salesforce implementation/Support on Salesforce Sales, Service & CG Cloud.

•Knowledge in Agri Industry or related industry would be an added advantage.


Qualifications:

•BCA /MCA / MBA-IT / BE

•Technical Certifications in MS Office

•Salesforce Certification


Location: Hyderabad



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