Salesforce-Techno Functional Manager
4 weeks ago
Responsibilities
· Troubleshooting of technical / functional issues faced by Sales & Marketing Team and BU Admins on Salesforce
· Escalating IT issues to relevant stakeholders for problem resolution in a timely manner
· Co-ordination with BU Admins and Business Team
· Co-ordination with service provider
· Periodical review & reporting on responsibilities & KPIs
Experience:
•Minimum of 6+ years of experience in IT- CRM
•Expert level of Salesforce Sales, Service & CG Cloud knowledge.
•Experience in Salesforce implementation/Support on Salesforce Sales, Service & CG Cloud.
•Knowledge in Agri Industry or related industry would be an added advantage.
Qualifications:
•BCA /MCA / MBA-IT / BE
•Technical Certifications in MS Office
•Salesforce Certification
Location: Hyderabad
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