Sr. Program Manager, Catalog, WW Gift Cards
1 month ago
Our team is seeking a customer obsessed and highly organized program manager to drive progress on a critical business program related to our WW Catalog structure and how we launch new electronic and physical GC designs. The ideal candidate will be comfortable with quickly driving clarity and structure to ambiguous situations. The GC Catalog dictates how our products are presented to customers in over 20 countries across multiple form factors and is core to Amazon’s retail shopping experience.
Key job responsibilities
- The candidate will drive the WW Catalog programs that will allow managing the growing complexity with our product.
- Establish scalable and efficient processes for large scale data analyses to efficiently manage Gift cards catalog
- This leader will work across a broad group of stakeholders from product, tech, business, design and marketing to identify requirements, prioritize the program's goals, and drive execution.
- This leader should be comfortable with influencing high judgement decisions and prioritization with senior leaders.
- Pursue initiatives to eliminate defects and ensure seamless ingestion of catalog feeds
A day in the life
- Interact with stakeholders at multiple levels to establish catalog experience standards and processes.
- Troubleshoot any issues with the catalog
- Work with WW GC business teams to guarantee the utmost product quality
- Support the operations team to maintain and improve the catalog
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
BASIC QUALIFICATIONS
- 6+ years of program or project management experience- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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