Director / Associate Director

1 month ago

Chennai, India Guidehouse Full time

Job Family:

EBO Accounts Receivable (India), EBO General (India)


Travel Required:

None


Clearance Required:

None

What You Will Do:
 
  • Plans, monitors, direct and evaluate Associates production. Ensures that schedules are met and communicates with VP, and Associates Operations if situations occur that hinder meeting deadlines.   If system issues or other emergencies delay Associates, implements measures/schedules to return to established Associates schedules at the earliest possible time.
  • • Identifies operational priorities and other workflow issues; ensures a constant flow of work so that delivery schedules are met.
  • • Assists in the development and revision of operational policies and procedures that facilitate efficient workflow.  Develops an understanding of the workflows, procedures and specific criteria for each assigned client.
  • • Emphasizes productivity goals and takes action to ensure effective and efficient use of staff is maintained.  Creatively plans for allocation of extra capacity for backlog Associates.
  • • Oversees performance to ensure that staff is performing within the established quality and production performance criteria.
  • • Assists in coordinating scheduled quality meetings with the production staff.
  • • Maintains technical knowledge of Associates.
  • • Bring proven ability to oversee and provide support and/or direction on quality issues.
  • • Co-Ordinate and follow through on the training plans for adding new trainees onto an account.
  • • Guideline updates – Co-ordinate with the QA staff to ensure that the update is understood by the Associates.
  • • Project Launch - Active involvement in project launch sessions to understand the Associates process and track the daily progress during the launch period.                                                                                                          

Shall understand and abide by the organization’ s information security policy and protect the confidentiality, integrity and availability of all information assets.

Shall report incidents related to security of information to concerned authorities.
 


What You Will Need:

.

Take care of day-to-day operations and ensure client SLAs are met in terms of Quality and production. Responsible for daily/weekly/ monthly performance dashboards and reports to client and Sr leadership. People management to ensure a good work culture.

  • A flexible mentality to learn a slightly different approach as applied by Navigant.
  • Strong attention to detail and a highly reliable work ethic.
  • A patient demeanor and good leadership quality.

What Would Be Nice To Have:

  • Bachelor's degree in Any field, Business, or a related field. Master's degree preferred.

  • Proven experience (minimum 12-18 years) preferably in the RCM sector of the US healthcare industry.

  • Strong knowledge of healthcare industry regulations, accreditation standards, and compliance requirements.

  • Strong leadership skills with the ability to influence and engage stakeholders at all levels of the organization.

  • Exceptional analytical, problem-solving, and decision-making abilities.

  • Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

  • Associate Director

    1 month ago

    Chennai, India Femininejobs Full time

    Role & ResponsibilitiesConsultative Sales: You will demonstrate a consultative selling approach that focuses on problem-solving and helping customers achieve their outcomes. This will require building knowledge, and expertise, and displaying empathy.Deal Management: You and your team will project manage deals with key internal and external stakeholders,...

  • Associate Director

    1 month ago

    Chennai, Tamil Nadu, India Femininejobs Full time

    Role & ResponsibilitiesConsultative Sales: You will demonstrate a consultative selling approach that focuses on problem-solving and helping customers achieve their outcomes. This will require building knowledge, and expertise, and displaying empathy.Deal Management: You and your team will project manage deals with key internal and external stakeholders,...

  • Store Director

    5 days ago

    Chennai, India Work Tonic Full time

    Our client, is a prestigious multi-designer boutique store for fashion enthusiasts seeking a curated collection of diverse designer labels, styles, and trends under one roof. Established in 2012 with a vision to make luxury accessible to the dear audience, our client has penetrated the wardrobes of fashionistas of Chennai. Based at an upscale locality of...

  • Store Director

    4 days ago

    Chennai, India Work Tonic Full time

    Our client, is a prestigious multi-designer boutique store for fashion enthusiasts seeking a curated collection of diverse designer labels, styles, and trends under one roof. Established in 2012 with a vision to make luxury accessible to the dear audience, our client has penetrated the wardrobes of fashionistas of Chennai. Based at an upscale locality of...

  • Art Director

    1 week ago

    Chennai, India Adwants Full time

    Company Description:Adwants is an integrated agency offering brand, strategy and digital solutions. Serving clients across the globe from 3 offices, Chennai, Bengaluru and Dubai.Position Overview:As an Art Director, you will collaborate closely with the Content, Client Servicing and design teams to create engaging and on-brand visuals for various reputed...

  • Associate Director

    2 weeks ago

    Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

    At Cognizant we have a diverse Legal and Corporate Administration (LCA) team working closely with business and corporate functions globally to deliver digital and information technology solutions for our global customers. The Cognizant LCA Operations team seeks an Associate Director to oversee the day-to-day technical engagement for multiple LCA departments,...

  • Delivery Director

    2 weeks ago

    Chennai, Tamil Nadu, India TSQUARE HR Consultancy Full time

    Apply for Delivery Director, Career Progress Consultants in Chennai for Year of Experience on

  • Test Director

    2 weeks ago

    Chennai, Tamil Nadu, India TSQUARE HR Consultancy Full time

    Apply for Test Director, Career Progress Consultants in Chennai for Year of Experience on

  • Delivery Director

    2 weeks ago

    Chennai, India TSQUARE HR Consultancy Full time

    Apply for Delivery Director, Career Progress Consultants in Chennai for 12 - 15 Year of Experience on TimesJobs.com.

  • Test Director

    2 weeks ago

    Chennai, India TSQUARE HR Consultancy Full time

    Apply for Test Director, Career Progress Consultants in Chennai for 10 - 14 Year of Experience on TimesJobs.com.

  • Associate Director

    1 month ago

    Chennai, India R1 RCM Full time

    Job Description for Associate Director – Backend OperationsR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable...

  • Director- Human Resources

    1 month ago

    Chennai, India Bhumi Full time

    Job Description The Director of Human Resources at Bhumishould be a People leader who will own and implement the organisation's talentmanagement strategy for employees, fellows and volunteers. They willcollaborate with other directors and managers of both program and platformteams to drive and enable sustainable outcomes.They will plan, lead,...

  • Director- Human Resources

    1 month ago

    chennai, India Bhumi Full time

    Job Description The Director of Human Resources at Bhumishould be a People leader who will own and implement the organisation's talentmanagement strategy for employees, fellows and volunteers. They willcollaborate with other directors and managers of both program and platformteams to drive and enable sustainable outcomes.They will plan, lead,...

  • Sr. Manager

    2 weeks ago

    Chennai, India STRI Consulting Full time

    At STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity.An ideal candidate for this position should have a strong background in skilling and tech skilling knowledge preferable and programme management. The Associate Director will be responsible for efficient and effective running of the programme and for driving the...

  • Sr. Manager

    4 days ago

    chennai, India STRI Consulting Full time

    At STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity.An ideal candidate for this position should have a strong background in skilling and tech skilling knowledge preferable and programme management. The Associate Director will be responsible for efficient and effective running of the programme and for driving the...

  • Associate Director

    2 weeks ago

    Chennai, India STRI Consulting Full time

    At STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity.Job Description The organization is working on transforming India through volunteering with a vision of making volunteering a national habit. We are looking for someone passionate about promoting a strong culture of volunteerism and civic responsibility among...

  • Associate Director

    2 weeks ago

    Chennai, India STRI Consulting Full time

    Job DescriptionAt STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity.Job Description The organization is working on transforming India through volunteering with a vision of making volunteering a national habit. We are looking for someone passionate about promoting a strong culture of volunteerism and civic...

  • Associate Director

    4 days ago

    chennai, India STRI Consulting Full time

    At STRI we are hiring for a prestigious NGO based in Chennai. This is a Chennai based opportunity.Job Description The organization is working on transforming India through volunteering with a vision of making volunteering a national habit. We are looking for someone passionate about promoting a strong culture of volunteerism and civic responsibility among...

  • Associate Director

    1 month ago

    Chennai, India R1 RCM Full time

    Job Description for Associate Director Backend OperationsR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency...

  • Associate Director

    1 month ago

    Chennai, India R1 RCM Full time

    Job Description for Associate Director Backend OperationsR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency...