Operations Expert

1 month ago

Pune, India Tata Technologies Full time

Area of Responsibility •Expert in Service and incident management with tools like ServiceNow•Independently monitor and report O peration KPIs and report them via Dashboards•Good to have exposure in setting up operational s via tools•Experience working with Agile Ecosystem – Principles, timeboxing, roles and ceremonies•Lead Technical discussions with customers to find the best po ssible solutions.•Focus on reducing technical debts that will turn to a blocker in future sprints•Ensure the application metrics are continuously measured and continuous improvement areas are identified, and action plans defined•Provide detailed updates on s tatus, impediments, risks, and issues when required•Provide adequate software solutions following best software development practi ces•Identify risks and provide relevant solutions to complex problems and on-time delivery•Work to ensure end users receive high quality, high performance, and useful solutions•Familiar with agile methodologies and have prior experience working with agile te ams using Scrum/Kanban•Proficiency in Software Development best practices - Secure coding standards, Unit testing frameworks, Code coverage, Quality dge / Experience •6 to 9 years of experience in IT with a minimum of 4 years†experience as a ha nds-on full stack web developer, developing end to end Web application which includes Angular frontend, Java, and PostgreSQL (or MySQL) backend.•Expert in developing Angular based front end (preferably version 15 or above) and Java based API/Microservices (Java version preferably 8 or above, good to know Java 17)•Good knowledge on AWS ECS•Expert in developing applications using Microserv ice architecture•Experience in WebAPI/Rest API development integrating to frontend•Authentication and Authorization principles u sing Oauth2 or M2M•Experience with API Documentation – OpenAPI•Experience on TDD approach using Junit.•Experience working with Agile Ecosystem – Principles, timeboxing, roles and ceremoniesCompetences •Customer Centricity - Ensures the delivery of excep tional customer service – EXPERT •Business Acumen - Applies appropriate strategic logic to decisions and initiatives in oneâ€s area – PROFICIENT •Decision Making - Identifies and analyses information to make decisions and solve problems – EXPERT •Innovation – Be Innovative and identify areas of improvement and suggest modern solution like AI where necessary – EXPERT •Quality – Quality d riven rather than task driven approach – EXPERT •Teamwork & Collaboration - Fosters a sense of teamwork, leverages differences, an d facilitates the effective interaction and contribution of others to achieve goals – EXPERT •Lead Courageously - Takes personal a nd organizational risks to do what is right and achieve organizational success, and supports others who do so – PROFICIENT •Develo ping & Managing Relationships - Develops and maintains constructive, open, and honest relationships with others – PROFICIENT •Exec ution Excellence - Plans, executes, and improves work processes to ensure achievement of business goals – EXPERT •Drive for Result s - Demonstrates and fosters a sense of urgency and strong commitment to achieving goals – EXPERT

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