Field Support Executive

2 weeks ago


Ahmedabad, India Visual Infosoft Pvt Ltd Full time

Company Overview


Visual Infosoft Pvt Ltd is an ISO 9001:2008 Certified healthcare company with over 14 years of experience in serving customers across India. They specialize in management software for various healthcare facilities and have a dedicated team of professionals in software development, support, management, and marketing.


Job Overview


Field Support Executive role at Visual Infosoft Pvt Ltd, a leading healthcare company in India, responsible for providing support for software products to healthcare professionals. Job location: Ahmedabad. Employment type: Full-Time. Fresher: Less than 1 year of experience required.


Qualifications and Skills


  • Support experience in a related field
  • Ability to perform field work and travel to client locations
  • Strong communication skills for interacting with clients
  • Knowledge of software products and technical support
  • Passion for software support and eager to learn


Roles and Responsibilities


  • Provide field support for software products to healthcare professionals
  • Assist in software implementation and troubleshooting at client sites
  • Deliver exceptional customer service and build strong client relationships
  • Conduct on-site training sessions for end-users
  • Collaborate with the software development team to address client issues







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