Cloud Ops

2 weeks ago

Bengaluru, India Infogain Full time

Cloud Ops (Senior) with skills Cloud Service Manager, Infrastructure Support, Infrastructure Support L1, ITSM Principles, Servicenow, Servicenow, Cloud Service Incident Management for location Any Infogain Base Location (Noida, Gurugram, Bangalore, Mumbai, Pune)

Posted on: May 16, Share on Linkedin Share on Twitter Share on Facebook

ROLES & RESPONSIBILITIES

As a member of the Enterprise Cloud Engineering Team, a Sr. Cloud Engineer designs, develops, tests, implements, and maintains cloud architecture for. They are responsible for troubleshooting cloud issues and providing a self-service, user-friendly platform for the application development team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Work as the Lead Engineer supporting Staff and Principal Engineers within a Kanban development team

· Provide cloud technical leadership to Cloud Engineers and Sr. Cloud Engineers on a per-project basis

· Help document requirements, communicate to various members of the team, and help provide Cloud Engineer principles to Cloud Engineers and Sr. Cloud Engineers

· Take part in Staff and Principal Engineer cloud strategy development meetings

· Understand project expectations that were set with Staff and Principal Engineers

· Identify bottlenecks/blockers and escalate to Staff/Principal Engineers and Product Owners 

· Develop and implement cloud strategy

· Develop, test, and implement cloud PaaS

· Write unit tests based on system requirements

· Understand Internet and client/server architectures

· Work closely with a variety of stakeholders to ensure technical compatibility and user satisfaction

· Help produce and ensure that coding standards and design patterns are being enforced

· Perform other job-related duties as assigned

REQUIRED SKILLS AND ABILITIES

· Some broad experience in multiple areas of cloud practice, E.G:

o Cloud Security

o Cloud Networking

· Strong understanding of cloud design patterns

· Strong containerization and service mesh experience 

· Strong experience in driving cloud governance and assessing non-conformance in a cross-collaborative environment

· Strong analytical skills 

· Experienced technical mentorship of cloud engineers

· Well-developed written and verbal communication skills, specifically documentation skills 

· Proven ability to meet deadlines and work effectively in a multi-tasking environment

KNOWLEDGE, EXPERIENCE AND/OR EDUCATION REQUIREMENTS

§ Bachelor’s degree preferred but not required 

o In lieu of Bachelor’s degree, equivalent years of experience in computer science, engineering, benefits administration, or a related field 

§ Overall, 4-6 years' experience in related areas of work

§ 3-4 years of experience in the following areas: 

o Infrastructure as code delivery

o DevOps & SRE practices 

o Cloud platform and engineering design 

§ Experience within a major public cloud service provider such as the following: 

o Microsoft Azure 

o Amazon Web Services 

o Google Cloud Platform 

§ Prior experience in benefit program administration; knowledge of Health and Welfare processes a plus 

§ Or, any equivalent combination of education, experience, certificates, and training that provides the required knowledge, skills, and abilities will be considered 

EXPERIENCE

6-8 Years

SKILLS

Primary Skill: Cloud Service Incident Management Sub Skill(s): Cloud Service Manager, Infrastructure Support, Infrastructure Support L1 Additional Skill(s): ITSM Principles, Servicenow, Servicenow, Cloud Service Incident Management

ABOUT THE COMPANY

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

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