Application Management Specialist

6 months ago


Bengaluru, India SAP Full time

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

 
Responsibilities:
Responsible for assessing technical and functional issues and developing system solutions for the deployment and the ongoing support of Ariba cloud products and solutions. This may include support of the customer throughout the life cycle of the customer engagement.

Core Tasks may include
o Providing expert functional and technical assistance, addressing maintenance, troubleshooting, and customization requests across Ariba cloud solutions
o Assessing customer systems and assist in system configuration
o Designing custom solutions for integrating Ariba with multiple customer ERP systems 
o Planning and managing multiple customer projects and handling customer expectations effectively and efficiently
o Defining detailed blueprint for development requirements
o Being an advisor to customers throughout the engagement
o Leading resolution of escalations
o Supporting system optimization and performance
o Taking project manager responsibility as required across one or more customer engagements

Qualifications:

At least five years professional experience thereof two years as a Ariba consultant Expert in at least one topic of SAP Ariba technology and good knowledge in at least one more Experience with SAP ERP (ECC or S4/HANA) and related technologies Technical planning and deployment over the full project cycle Has experience supporting customer production environments and resolving production tickets Has experience with multiple deployments Consulting experience on Ariba Cloud solutions Able to successfully handle an escalation project

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.



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