Observability Automation

5 months ago

Bengaluru, India Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

 

Automation Engineer/Python - ITSM/Observability

 

Organization

Infrastructure Transformation (Suren Padmanabhan)

Job Title

Observability Automation & Integration Engineer 

Job description

Job Summary

We are actively seeking a proactive and skilled Automation Engineer/Architect specializing in Python and additional scripting languages and has experience in SQL,Ansible/Terraform IaaS development skillset to join our dynamic team. In this critical role, you will be responsible for centralizing diversified automations across platforms into a streamlined, automated framework using Python, Ansible & Google Cloud. Your responsibilities will also include performance tuning, logging, and ensuring scalability. This role requires close collaboration with the ITSM Team, Observability / monitoring Team, and Infrastructure teams to understand existing functionalities and automate them in the newer framework. The shift timings will need to overlap with EST (1:30pm / 11pm IST)

This position is ideal for individuals with a strong background in backend development and API integration and IaaS automation who are eager to leverage their technical expertise in a collaborative and fast-paced environment. Nice to have experience in observability platforms and tools like Datadog & Solarwinds. If you are passionate about building scalable systems, enjoy working with cross-functional teams, and are committed to delivering high-quality solutions, this could be the perfect opportunity for you.

Core experience/responsibilities

API Integration & Backend Development

8+ of hands-on experience with Python as the primary skill and Other Scripting languages (Shell, PowerShell, JavaScript) as a complementary skill.

5+ years proficiency in using Ansible for automation, including playbook development and troubleshooting.

Experience in exposing backend systems over RESTful APIs and JSON format to interact with cloud service providers.

5+ years of experience with Google Cloud Platform, AWS, or Azure.

Proficiency in working with relational and non-relational databases like Bigquery, MS SQL, PostgreSQL.

Proven experience in developing scalable microservices and API gateways.

Experience in tools like Git, Jenkins, and Artifactory repositories.

Integrate APIs with diversified Applications (ServiceNow, BigQuery, Datadog, Solarwinds etc) to enhance functionality and streamline processes.

Create large-scale data processing pipelines and Data transformation/ETL activities

Utilize Ansible to automate deployment processes, configuration management, and orchestration of complex workflows

Collaborate with cross functional teams to build and implement scalable solutions.

Provide assistance to the DevOps team to develop, configure and administer overall DevOps and IT automation solutions.

Develop services tailored to the needs of UI developers.

Debug and address performance issues to ensure optimal system functionality.

Design and code with security considerations, anticipating and mitigating potential risks.

Develop unit tests with a test-driven mindset to ensure code quality.

Conduct peer/code reviews to maintain high standards of code quality.

Expertise in at least one popular Python framework (like Django, Flask or Pyramid)

Experience with server-oriented architectures and web platform applications, with the ability to define and integrate with APIs and REST services.

Design and Implementation

Contribute to the design and architecture of high-performance, scalable systems, ensuring they meet business requirements and are cost-effective.

Create and maintain detailed design documentation, including diagrams, technical specifications, and architecture blueprints.

Drive technical design discussions, considering trade-offs to support business value, scalability, and delivery timelines.

Develop strategies to ensure system scalability, accommodating future growth and changes in workload.

Evaluate new technologies and tools, recommending their integration into the development process to enhance productivity and system capabilities.

Integrate security best practices into the design and implementation of systems, ensuring robust protection against threats.

Operational requirements

Requires to be “on-call” support outside of normal business hours (holidays, etc.) to address critical issues.

Strong communication, collaboration, and problem-solving skills, with a track record of delivering production-grade systems in a team environment.

A motivated individual who learns quickly, takes pride in building new products, and can engage others to accelerate technical solutions.

Familiarity with implementation design patterns and performance challenges.

Experience in architectural governance and security review.

5 years of experience working with agile scrum methodologies.

Nice to Have

ITIL certification(s) such as ITIL Foundation or higher.

Data Analytics and reporting capabilities.

Experience with Incident Management Tools such as ServiceNow, Remedy, or Jira Service Management.

Experience in Observability Platform Tools such as Datadog, Solarwinds 

Education

Bachelor's degree in Computer Science, Information Technology, or a related field is required.



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