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Observability Engineer with Focus on Performance Optimization

2 months ago

Bengaluru, Karnataka, India Iron Mountain Full time

About the Role


We are seeking a skilled Observability/Monitoring/Tools Engineer to join our dynamic team at Iron Mountain.


As an observability expert, you will be responsible for implementing, managing, and enhancing observability platforms to ensure optimal network and application performance.


This position requires strong background in observability platform engineering, network and application performance monitoring, and automation. Experience with observability platforms and tools like Datadog and SolarWinds is a plus.


Key Responsibilities:



  • Monitoring Platform Engineering:


    2. Configure alerts and dashboards for end-to-end automation and data trend analysis.
    3. Maintain and enhance existing monitoring systems to improve scalability and performance.
    4. Implement monitoring solutions for various devices including routers, switches, firewalls, storage, virtual, Windows servers, Linux servers, and UNIX servers.
    5. Design and implement highly available continuous monitoring platforms for 24x7 operations.


  • Technical Solutions and Collaboration:


    2. Recommend baseline monitoring thresholds, KPIs, and SLAs for improved performance.
    3. Provide solutions to complex problems and drive process improvements.
    4. Collaborate with cross-functional teams to deliver high-quality solutions.
    5. Analyze and troubleshoot issues to identify root causes and implement corrective actions.


  • Design and Implementation:


    2. Participate in technical design discussions to support business value, scalability, and delivery timelines.
    3. Evaluate trade-offs to ensure alignment with business objectives.
    4. Ensure adherence to architectural governance and security standards.


  • Process/Operational Experience:


    2. Plan and execute system installations, upgrades, and changes across the organization.
    3. Manage project objectives, delivery approaches, and plans using Agile, Scrum methodologies.
    4. Identify and mitigate risks throughout projects and tasks.



Requirements:



  • 5+ years of experience with platforms such as SolarWinds, Datadog, HP Openview, BMC, etc.
  • Experience with log aggregation tools such as ELK, Logstash, Kibana, Splunk, or QRadar.
  • Proficiency in Ansible and Python for event correlation.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Salary Estimate: $120,000 - $180,000 per annum, depending on experience.


About Iron Mountain: We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.


Note: This role requires on-call support outside of normal business hours to address critical issues.