Senior Associate
4 weeks ago
Description
Title - Senior Associate - IQC
Department Rereg and Tranfers - CFT
Location GGN- India
Reports To Assistant Manager
Level Level 2
About Fidelity International
Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.
Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.
About your team
The main role of the Independent Quality Control team is to ensure that the Retirement and Tranfers operations team follow established procedures and legal requirements so that consistent & good customer outcomes are achieved for members and clients of Fidelity’s Workplace investing business. Independent Quality Control team conducts process control assessments to identify hidden risks in the process and suggest recommendation to eliminate/mitigate the same. Independent Quality Control team also identify process gaps through testing and suggest process improvement to streamline the process and plug in the process gap leading to enhanced customer experience, risk reduction, risk identification, reducing handovers, eliminating waste, and creating efficiency. It is a first line of defence for operations using preventive methodology of quality.
About your role
Role will focus on monitoring the work undertaken by Fidelity’s Retail business Ensure that transactions satisfy requirements that are in compliance with guidelines set by regulatory bodies Review Process control assessments (PCA) done by QAs to identify hidden/inherent risk in the process and mitigation plan Process Control Assessment for all processes done bi-annually Identify risk in the process through testing and analysing error trends Conducts Root Cause Analysis (5 Whys Analysis/ Fish Bone Analysis) and Error Trend Analysis Ensure client request is processed within the agreed service level and to the required quality levels To record findings, which will be shared with your line manager and the team managers Work closely with the processing team that you are a SME for, acting as a referral point for them, and help coach them to address improvement requirements and ensure they understand the reasons for any changes you may propose. Work closely with the team to feedback on individual progress and assist in putting action plans in place to address ongoing improvement requirements and assist in delivering training upskilling in new work types. To drive quality improvement initiatives in the team. To represent the department effectively in the key projects. To review project documents, participate actively in project meetings and communicate with all stakeholders. To raise ideas for process improvements on a consistent basis To prepare MI reports for the team independently. To identify risks in the team proactively and drive forward ideas to mitigate these risks. Taking ownership of individual issues and ensuring that they are resolved to the satisfaction of the client. To keep supervisor informed of work in progress and escalate any possible issues To ensure knowledge of procedures are kept up to date, and any new procedures implemented. To perform testing for the department independently and within the scheduled timelines.About you
Minimum 2-3 years of experience of working in a Quality assurance process Individual should be able to devise and establish Quality procedures Develop & implement process improvements and resolves problems proactively Work across boundaries in a team environment to provide effective resolution of challenges Interact with business partners regarding inspection results discrepancies Proven record of monitoring performance by gathering relevant data and producing statistical reports Confident questioning and effective listening skills Proven experience of working on complex excel sheets and power point presentation Understanding of MS access and SharePoint will be an added advantage Accuracy and attention to detail essential, with strong analytical skills and ability to identify potential risks. Familiarity with statistical tools, graphing, data mining, and presentation of data. Self-starter, demonstrating a good use of initiative and ability to work independently Strong time management, prioritisation and organisational skills Ability to build strong relationships and credibility at all levels. Experience of working in a customer focussed, dynamic, commercially driven environment Flexible and adaptable, responds rapidly to changing agendas To have a good understanding of the FCA’s Treating Customers Fairly regime to ensure that each customer receives the highest level of customer service and that this is applied on a consistent basis. In addition, it is essential that any TCF issues identified are fed back to line managers or TCF champions so the appropriate actions and decisions can be considered. Communicator – effective written and verbal skillsFeel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.
-
Associate | Senior Associate
4 weeks ago
Gurugram, India BDO in India Full timeAbout Thought Leadership-Thought Leadership team is a central team whose primary role is to assist the Assurance function of the Firm to ensure adherence to professional standards, code of ethics and other applicable regulations.Conducting Periodic inspection of engagements to ensure quality control is operating efficiently.Standardisation of Templates and...
-
Associate | Senior Associate
4 weeks ago
Gurugram, India BDO in India Full timeAbout Thought Leadership-Thought Leadership team is a central team whose primary role is to assist the Assurance function of the Firm to ensure adherence to professional standards, code of ethics and other applicable regulations.Conducting Periodic inspection of engagements to ensure quality control is operating efficiently.Standardisation of Templates and...
-
Associate | Senior Associate
4 weeks ago
gurugram, India BDO in India Full timeAbout Thought Leadership- Thought Leadership team is a central team whose primary role is to assist the Assurance function of the Firm to ensure adherence to professional standards, code of ethics and other applicable regulations. Conducting Periodic inspection of engagements to ensure quality control is operating efficiently. Standardisation of Templates...
-
Associate | Senior Associate
3 weeks ago
Gurugram, India BDO in India Full timeAbout Thought Leadership- Thought Leadership team is a central team whose primary role is to assist the Assurance function of the Firm to ensure adherence to professional standards, code of ethics and other applicable regulations. Conducting Periodic inspection of engagements to ensure quality control is operating efficiently. Standardisation of Templates...
-
Associate | Senior Associate
3 weeks ago
Gurugram, India BDO in India Full timeAbout Thought Leadership-Thought Leadership team is a central team whose primary role is to assist the Assurance function of the Firm to ensure adherence to professional standards, code of ethics and other applicable regulations.Conducting Periodic inspection of engagements to ensure quality control is operating efficiently.Standardisation of Templates and...
-
Associate | Senior Associate
3 weeks ago
Gurugram, India BDO in India Full timeAbout Thought Leadership-Thought Leadership team is a central team whose primary role is to assist the Assurance function of the Firm to ensure adherence to professional standards, code of ethics and other applicable regulations.Conducting Periodic inspection of engagements to ensure quality control is operating efficiently.Standardisation of Templates and...
-
Senior Tax Associate
1 week ago
Gurugram, India White goods Full timeRole DescriptionThis is a full-time on-site role for a Senior Tax Associate at Gurugram in FMCG sector. As a Senior Tax Associate, you will be responsible for tax compliance, tax preparation, and tax law. You will handle various tax-related tasks and assist in financial planning and analysis. You will also work closely with the finance team to provide tax...
-
Senior Tax Associate
1 week ago
Gurugram, India White goods Full timeRole Description This is a full-time on-site role for a Senior Tax Associate at Gurugram in FMCG sector. As a Senior Tax Associate, you will be responsible for tax compliance, tax preparation, and tax law. You will handle various tax-related tasks and assist in financial planning and analysis. You will also work closely with the finance team to provide tax...
-
Senior Associate
2 months ago
gurugram, India Delhivery Full timeSenior Associate – FulfillmentWe are looking for an experienced Associate with 2+ years of experience, and who can work and deliverFC engineering projects Pan India.Education QualificationB.Tech/B.E. in Mechanical/Electrical/Civil from any premier institute.Roles & Responsibility Fulfillment center launch New client process understanding and smooth...
-
Senior Associate, Client Solutions
2 days ago
Gurugram, India GLG Full timeGurugram Client Solutions - Senior Associate Job Summary GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking Senior Associate to support GLG’s business in Americas/EMEA, in Gurugram...
-
Senior Associate
2 weeks ago
Gurugram, India Trilegal Full timePosition - Senior AssociatePractice Area - CorporateQualification - Qualified lawyer and must be enrolled in Bar Council of IndiaPQE - 5-7 YearsExpertise in the Corporate Practice:Mergers & AcquisitionsPrivate EquityJoint VenturesCorporate Restructuring
-
Senior Associate
1 week ago
Gurugram, India Trilegal Full timePosition - Senior AssociatePractice Area - CorporateQualification - Qualified lawyer and must be enrolled in Bar Council of IndiaPQE - 5-7 YearsExpertise in the Corporate Practice:Mergers & AcquisitionsPrivate EquityJoint VenturesCorporate Restructuring
-
Finance & Account Manager | AGEasy by Antara
7 hours ago
Gurugram, India Antara Senior Care Full timeJob Summary:You will be responsible for overseeing the financial operations of Antara Senior Living and its subsidiary and other associated SPVs. Your role would include (but not limited to) monitoring the complete F&A function, keeping a close eye on the revenue and cost, 100% compliance of statutory financial closures, Business planning and strategy,...
-
Finance & Account Manager | AGEasy by Antara
5 hours ago
Gurugram, India Antara Senior Care Full timeJob Summary:You will be responsible for overseeing the financial operations of Antara Senior Living and its subsidiary and other associated SPVs. Your role would include (but not limited to) monitoring the complete F&A function, keeping a close eye on the revenue and cost, 100% compliance of statutory financial closures, Business planning and strategy,...
-
Associate / Senior Associate Direct Tax - Gurgaon
2 months ago
Gurugram, India BDO in India Full timeHi,We are #hiring Direct Tax professionals in Gurgaon, for more details you may reach out to me at ruchidwivedi@bdo.in along with your updated resume.Qualification- CA Designation- Associate & Senior AssociateLocation - GurgaonExperience - 0 to 2 Years in Direct TaxationJob Role-Working closely with team manager and articles Excellent communication,...
-
Associate / Senior Associate Direct Tax - Gurgaon
3 months ago
Gurugram, India BDO in India Full timeHi,We are #hiring Direct Tax professionals in Gurgaon, for more details you may reach out to me at ruchidwivedi@bdo.in along with your updated resume.Qualification- CA Designation- Associate & Senior AssociateLocation - GurgaonExperience - 0 to 2 Years in Direct TaxationJob Role-Working closely with team manager and articles Excellent communication,...
-
Gurugram, India BDO in India Full timeHi,We are #hiring Direct Tax professionals in Gurgaon, for more details you may reach out to me at ruchidwivedi@bdo.in along with your updated resume.Qualification- CA Designation- Associate & Senior AssociateLocation - GurgaonExperience - 0 to 2 Years in Direct TaxationJob Role-Working closely with team manager and articles Excellent communication,...
-
Associate / Senior Associate Direct Tax - Gurgaon
2 months ago
Gurugram, India BDO in India Full timeHi, We are #hiring Direct Tax professionals in Gurgaon, for more details you may reach out to me at along with your updated resume. Qualification- CA Designation- Associate & Senior Associate Location - Gurgaon Experience - 0 to 2 Years in Direct Taxation Job Role- Working closely with team manager and articles Excellent communication,...
-
Gurugram, India BDO in India Full timeHi,We are #hiring Direct Tax professionals in Gurgaon, for more details you may reach out to me at ruchidwivedi@bdo.in along with your updated resume.Qualification- CA Designation- Associate & Senior AssociateLocation - GurgaonExperience - 0 to 2 Years in Direct TaxationJob Role-Working closely with team manager and articles Excellent communication,...
-
Gurugram, India BDO in India Full timeHi, We are #hiring Direct Tax professionals in Gurgaon, for more details you may reach out to me at along with your updated resume. Qualification- CA Designation- Associate & Senior Associate Location - Gurgaon Experience - 0 to 2 Years in Direct Taxation Job Role- Working closely with team manager and articles Excellent communication,...
