Quality Assurance Head

4 weeks ago

Bengaluru, India Sony Pictures Networks India Private Limited Full time

Position: Quality Assurance Head – Technology, Digital Business

Purpose: The incumbent is primarily focused on implementing and maintaining high-quality standards and policies, compliance, and regulatory procedures to ensure that customers’ expectations are met when it comes to deliverables. He/she also hold the key responsibility in overseeing, managing, and monitoring all quality assurance staff and functions as per the organization’s internal guidelines and standards and industry best practices. He/she have an important role to play in hiring Quality Analysts and Managers to lead incident investigations to manage and mitigate quality risks. This role brings together the technology, people, and processes necessary to support the delivery of streamlined, technology-enabled SonyLiv OTT services.

Education: ./, MCA or Equivalent Computer Degree 

Experience : 15+ years of Experience in building test strategy for Native client like Mobiles, SmartTV, SetTopBox, Web, mWeb etc

Location: Bengaluru

Reporting Relationship: Head of Technology, Digital Business

Business/Channel/Function: Digital

Key Responsibilities:

Implementing and shaping the company’s QA processes and strategies

Setting and managing both functional and non-functional, manual and Automation, ideally in continuous delivery environment

Setting up and leading the highly efficient QA team and mentor new leaders in team

Define strategy for Performance, Regression, Sanity, UAT, SAT etc. testing

Identifying, setting up and managing the operations for the QA Environments, CICD, Security, compliance for multiple products under Sony Liv OTT

Provide guidance and technical expertise in Automation and Quality Assurance setups

Help in hiring, onboarding, training and performance evaluation of all QA managers

Building and maintenance of quality standards as well as enforcing technical and testing standard

Monitor all the QA activities, define and track KPI’s for product testing quality

Single point of escalation for any matter related to Quality in Sony Liv

Setup up Risk Management, Risk Identification and Risk Based Testing

  Critical Competencies:

Behavioural

Excellent organisational, technical, interpersonal and communication skills

Strong analytical skills with ability to think strategically and critically.

Ability to work with all levels within the organisation, including field service team members' management, cross-departmental teams and senior leadership.

Should be a good team player & able to work independently under pressure.

Experience handling the remote and inhouse teams is must.

Strategic thinker balanced with a grasp of details. Must possess the ability to switch between execution and strategy mode most effortlessly.

Ability to see the big picture, visualize the future and develop relevant functional strategies which value add to our business.

Ability to prioritize and cope with competing demands. Must possess a sense of urgency and excellent execution and project management skills.

Must be excited by and be able to navigate ambiguity.

Passion for results and excellence.

Must be able to get the job done by working collaboratively with others.

Inquisitive and analytical mind; out-of-the-box thinking; bring a creative perspective to business problems applying functional expertise, business understanding and common sense.

Technical

Minimum 3+ years of Experience in leading the team of 50+ SDET.

Minimum 5+ years of experience in Manual, performance, Regression, functional and non-functional testing.

Minimum 5+ years of experience in Automation testing with framework like Selenium, Appium, Robot framework etc.

Experience in build test strategy for Backend system like Recommendation, search, CMS, API Layer, CDN, Streaming

Experience in managing and setting up the environment for QA processes.

Good to have experience in OTT domain

Experience in cloud infrastructure, CICD setup, DR and security & compliance testing.

Programming and Software development knowledge

Understanding of Software testing and debugging best practices

Familiarity with Quality assurance and project management tools like XRAY, Zephyr, TestRails etc.

Why join us?

Sony Pictures Networks is home to some of India’s leading entertainment channels such as SET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay, Sony Marathi, Sony SIX, Sony TEN, SONY TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few 

Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally-led content powerhouse. 

Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media. 

But our quest to Go Beyond doesn’t end there. Neither does our search to find people who can take us there. 

We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy. We strive to remain an ‘Employer

of Choice’ and have been recognized as:
- India’s Best Companies to Work For 2021 by the Great Place to Work Institute

- 100 Best Companies for Women in India by AVTAR & Seramount for 6 years in a row - UN Women Empowerment Principles Award 2022 for Gender Responsive

Marketplace and Community Engagement & Partnership
- ET Human Capital Awards 2023 for Excellence in HR Business Partnership & Team Building Engagement
- ET Future Skills Awards 2022 for Best Learning Culture in an Organization and Best D&I Learning Initiative.
The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary

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