Senior Service Engineer
Found in: Talent IN C2 - 3 weeks ago
If you are seeking a career in Service Engineering, then Emerson has a great opportunity for you Based in India, the Senior Service Engineer will be in-charge of testing customer return material (Flow Products) & provide testing reports. They will also prepare repair proposal & arrange PO from customer for product repair and achieve customer repair PO, complete the same as per the promised shipment date and maintain all customer material record as per Emerson Policy & manage repair material inventory
In This Role, Your Responsibilities Will Be: Receive customer material & provide unique number (CMRN - Customer Material Receipt Number) to customer for future communications Test customer material & provide test reports Submit product repair proposal & arrange customer PO fro repairing the product After receipt of customer PO, execute as per the promised delivery Receive calls from various customer on product issue faced at site. Provide solutions for repairing / replacement as per Emerson guideline, should customer product be under warranty Keep database update for any query Provide monthly booking & billing target to Supervisor and ensure to achieve Complete the in-house flow meter calibration requirement, if any Who You Are:You anticipate customer needs and provide services that are beyond customer expectations. You encourage others to learn and adopt new technologies. You actively seek input from pertinent sources to make timely and well-informed decisions.
For This Role, You Will Need: Knowledge and experience in the Calibration of Flow & Rosemount Measurement Products Preferred Qualifications that Set You Apart: Diploma / BE in Instrumentation or Electronics Knowledge of HART, Fieldbus, Modbus & wireless Flow & Measurement Products is preferred Our Offer To You:By joining Emerson, you will be given the opportunity to make a difference through the work you do.
Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.
We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship .
We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.
We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.
Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Our Commitment to Diversity, Equity & InclusionAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
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