Senior Director, Technical Solutions
Found in: Talent IN C2 - 2 weeks ago
Senior Director, Technical Solutions
Bengaluru, India
Databricks is looking for a Senior Director –Technical Solutions & Support to grow, lead and manage the Technical solutions engineers and support teams in India. The Senior Director –Technical Solutions & Support, India is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks customers. The India Support Director will oversee all Support operations during Asia Pacific business hours and will be responsible for running a 24x7 team out of our Bangalore, India office.
Impact you will have:
Build and manage a 24x7 regional team of Technical Solution Engineers based out of Bangalore. Provide coaching and mentorship to regional support managers. Identify and implement process improvements to meet or exceed regional performance KPIs. Establish training plans and subject matter expertise within the team. Drive support escalations during Asia Pacific business hours and establish cross-functional collaboration to manage and resolve issues. Be a player-coach and provide technical leadership to the regional support team. Coordinate with Sales and field teams to address account-level concerns and drive adoption and usage of the Databricks platform. Define quarterly goals and track them to completion to drive team growth and personal development. Scale the organization by developing processes and guidelines that promote operational efficiency Demonstrate a true sense of ownership and coordinate action items with engineering and escalation teams to achieve timely resolution of customer issues. Participate in weekend on-call rotations for support escalations. Perform risk assessments and be a hands-on leaderWhat we are looking for:
Should have been a manager’s manager for at least 2 years Min 15 year of experience in IT Industry - SaaS Support, building, testing, and maintaining Experienced in leading a team of at least 50+ employees Proven experience working with Cloud native applications / SaaS (AWS, Azure, GCP), or Big Data platforms in a technical capacity. Proven experience working with Big Data (Platform, Kafka, Hadoop), Cloud (AWS, Azure, GCP), or Data Science platforms in a technical capacity. Demonstrated experience in a customer-facing role managing a large regional team of technical support engineers. Excellent analytical and troubleshooting skills. Excellent customer facing, verbal and written communication skills A team-oriented attitude and a high degree of comfort working in a startup environment. BE/ in Computer Science or other equivalent technology required-
Infinite Computer Solutions
Found in: Talent IN 2A C2 - 1 week ago
Bengaluru, India Infinite Computer Solutions Full timeAbout the Role :We are seeking a visionary and highly experienced Technical Director to join our leadership team. In this critical role, you will be responsible for leading and shaping the technical direction of our organization. You will leverage your extensive experience in software development, technology strategy, and team leadership to drive innovation,...
-
ZapCom - Director of Engineering
Found in: Talent IN 2A C2 - 2 weeks ago
Bengaluru, India ZapCom Solutions Pvt Ltd Full timePosition : Director of Engineering/Sr.Director of Engineering. Location : Bangalore. Role Description : As a Director of Engineering, you will be leading the engineering charge within ZapCom, working closely with product owners, architects, senior engineers, and developers as well as the company leadership team and clients .You will be responsible for...
-
ZapCom - Director of Engineering
Found in: Talent IN 2A C2 - 1 day ago
Bengaluru, India ZapCom Solutions Pvt Ltd Full timePosition : Director of Engineering/Sr.Director of Engineering. Location : Bangalore. Role Description : As a Director of Engineering, you will be leading the engineering charge within ZapCom, working closely with product owners, architects, senior engineers, and developers as well as the company leadership team and clients .You will be responsible for...
-
Senior Director
Found in: Whatjobs IN C2 - 5 days ago
Bengaluru, India NeerInfo Solutions Full timeA leading Global System Integrator company seeks to hireSenior Director– Process Excellence – Master Black Belt - BFSIExperience Range- 18+ YearsLocation- Hyderabad/ Bengaluru/ ChennaiJob Description- Leads specific BU or vertical to drive transformation agenda within the teams.- Possess deep industry knowledge and Digital transformation strategies...
-
Technical Director
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India Alstom Full timeReq ID:427369 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Senior Director
Found in: Appcast Linkedin IN C2 - 1 week ago
Bengaluru, India NeerInfo Solutions Full timeA leading Global System Integrator company seeks to hireSenior Director– Process Excellence – Master Black Belt - BFSIExperience Range- 18+ YearsLocation- Hyderabad/ Bengaluru/ ChennaiJob DescriptionLeads specific BU or vertical to drive transformation agenda within the teams.Possess deep industry knowledge and Digital transformation strategies...
-
Senior Director
Found in: Talent IN 2A C2 - 1 week ago
Bengaluru, India NeerInfo Solutions Full timeA leading Global System Integrator company seeks to hireSenior Director– Process Excellence – Master Black Belt - BFSIExperience Range- 18+ YearsLocation- Hyderabad/ Bengaluru/ ChennaiJob DescriptionLeads specific BU or vertical to drive transformation agenda within the teams.Possess deep industry knowledge and Digital transformation strategies...
-
Technical Director
Found in: beBee jobs IN - 2 weeks ago
Bengaluru, Karnataka, India Alstom Full timeReq ID:427369 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...
-
Senior Director
Found in: beBee jobs IN - 1 week ago
Bengaluru, Karnataka, India iimjobs Full timeThe Senior Director/Director of Talent Acquisition would have accountability of the setting the resourcing plan for the year in collaboration with the Account Management and Delivery teams and onboard the resources against the agreed plan.Planning: Creates the resourcing plan for both long term and broken on a monthly basis Identifies the capacity...
-
Director/Senior Director
Found in: beBee jobs IN - 1 week ago
Bengaluru, Karnataka, India iimjobs Full timeHi Tech Sales Leader - Director / Sr. Director Seeking a results-driven Hi-Tech Sales Leader with a proven track record in driving sales and revenue growth within the hi-tech industry. Min experience required 12 years. The ideal candidate will have a strong understanding of the hitech market, technology solutions, and experience working with highend...
-
Senior Director, Engineering
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India solera Full timeSenior Director, Engineering/ Bangalore Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today,...
-
Technical Director Salesforce
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India YO HR CONSULTANCY Full timeCompanyOverview:YO HR CONSULTANCY is a leadingconsultancy firm operating in the None industry offeringprofessional HR services to a diverseclientele.Role andResponsibilities:The Technical Directorof Salesforce will play a key role in designing and developingSalesforce workflows and user interfaces gathering and analyzinginformation to design comprehensive...
-
Senior Director of Software Engineering
Found in: Whatjobs IN C2 - 1 week ago
Bengaluru, India JPMorgan Chase & Co. Full timeYour opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together.As a Senior Director of Software Engineering at JPMorgan Chase within the (insert LOB or sub LOB), you lead multiple technical areas, manage the activities of multiple departments, and collaborate...
-
Director of Engineering
Found in: Whatjobs IN C2 - 2 weeks ago
Bengaluru, India ZapCom Group Inc Full timePosition:Director of Engineering/Sr.Director of EngineeringLocation:BangaloreRole DescriptionAs a Director of Engineering, you will be leading the engineering charge within ZapCom, working closely with product owners, architects, senior engineers, and developers as well as the company leadership team and clients .You will be responsible for leading and...
-
Senior Director, Software Engineering
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India Epsilon Full timeJob DescriptionAs the Senior Director of Software Engineering, you will lead a dynamic team responsible for implementing Digital Marketing solutions focused on CDP and Loyalty platforms. Your role will be pivotal in driving technical excellence, overseeing project delivery, and ensuring client satisfaction. We are seeking a visionary leader with a deep...
-
Senior Director, Software Engineering
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India Epsilon Full timeJob Description As the Senior Director of Software Engineering, you will lead a dynamic team responsible for implementing Digital Marketing solutions focused on CDP and Loyalty platforms. Your role will be pivotal in driving technical excellence, overseeing project delivery, and ensuring client satisfaction. We are seeking a visionary leader with a...
-
Senior Director- The Exchange
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India GroupM Full timeDescription Position at Mindshare Job title: Senior Director - The Exchange, Mindshare, India Overview of job Mindshare Bangalore is looking for Senior Director - The Exchange, for one of its largest FMCG Clients. In this role, you will be responsible for handling Britannia. The job entails a wide array of skills such as strategic...
-
Senior Director
Found in: beBee jobs IN - 1 week ago
Bengaluru, Karnataka, India iimjobs Full timeHead - Category - Grocery As Senior Director / Category Head for Grocery vertical you will be closely working with Business Head and CXOs and will be responsible to :Work with the team members within the category and in external support functions to execute on strategic objectives. Closely monitors the business metrics and alters the plan as required. Works...
-
Director-Technology
Found in: Whatjobs IN C2 - 1 week ago
Bengaluru, India Virtusa Full timeDirector-Technology - CREQ185320 DescriptionData Governance ArchitectThe Director of Technology is responsible for the overall technical strategy, development and implementation of data governance across the organization.The successful candidate will have a deep understanding of data governance principles, processes, and technology, as well as the ability to...
-
Senior Director of Software Engineering
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India JPMorgan Chase & Co. Full timeYour opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what's possible together. As a Senior Director of Software Engineering at JPMorgan Chase within the [insert LOB or sub LOB], you lead multiple technical areas, manage the activities of multiple departments, and collaborate...