Technical Service Executive

4 weeks ago


Thane, India Vision Mechatronics Private Limited Full time

Our growingcompany is searching for experienced candidates for the position ofTechnical Service Engineer.To join our growing team please review the list of responsibilitiesand qualifications.

Responsibilitiesfor technical serviceengineer

  • Coordinatetechnical visits at customer s site on a fair and reasonable timeresponse
  • Perform investigation onpossible causes for misapplication and act proactively to asolution in order to restore customer sproduction
  • Create and reviseperiodically the work instructions for issues investigation andcourse of actions for problemsolving
  • Contribute to the company scontinuous improvementprocess
  • Technical Support is taskedwith resolving problems in the field both directly to the customerand to the local field serviceengineer
  • Develop and maintainindepth product knowledge knowledge of underlyingtechnologies
  • Act as a technicalliaison between the field service organization and the EngineeringQuality and Manufacturing organizations to proactively identifydefine and prioritize complex product issues and to implement longtermsolutions

Qualificationsfor technical serviceengineer

  • Excellent skillsin building and maintaining relationships on different levels (upto senior management) within the industryinternally
  • Flexible open mindedattitude
  • Average to above electricalElectronics and mechanicalbackground
  • Must be able toeffectively and independently function while maintaining a positiveenergy level in an environment of constantly shiftingdemands


You have excellent sales skills including proficiency of theEnglish language Youre assertive, empathetic, flexible, activelistener, and persuasive You are a public speaker, polishedpresenter with a service orientated focus Youre a self-starter withthe ability to build relationships, communicate product knowledge,and close deals quickly You have a proven track record incultivating new relationships with customers, translating theirbusiness goals into solutions You have prior experience sellingtechnology solutions
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