General Manager

2 months ago

Raipur, India shankari Hyundai Full time

Automotive General Sales Manager (GSM) - Essential Duties

  • Hires, trains, supervises and monitors the performance of the new- and used-vehicle department managers.
  • Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.
  • Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.
  • Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems.
  • Provides feedback annually to new- and used-vehicle department personnel during career development sessions.
  • Works with dealer and general manager to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
  • Establishes standards for displaying, merchandising and maintaining new and used vehicles.
  • Establishes procedures for quick disposal of over-aged vehicles.
  • Issues all demonstrators and ensures that appropriate dealership records are maintained.
  • Checks the condition of all demonstrators monthly.
  • Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
  • Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
  • Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
  • Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet etc.).
  • Approves all sales incentives in writing before submitting to the office.
  • Addresses customer complaints to ensure high level of customer satisfaction.
  • Creates systems that ensure ongoing sales training, including weekly sales meetings.
  • Audits all appraisals of trade-in vehicles. Attends auction at least once monthly.
  • Reviews and initials all deals before they are posted.
  • Facilitates new-vehicle pre-delivery with the service manager.
  • Makes sure facility is secure, well lit, and professional in appearance.
  • Maintains a professional appearance.
  • Attends managers meetings as requested.
  • Other tasks as assigned.

Automotive General Sales Manager (GSM) - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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