Guest Service Officer

Job Description As one of the first points of contact for our guests, our exceptional team of Guest Service Agents and Guest Experience Agents provide a warm welcome for a memorable experience for our guests through their friendly, courteous and efficient service. You will be required to regularly refresh yourself with the Hotel’s facilities and...

Primary Responsibilities - Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to ensure smooth functioning...

POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions,...

Job DescriptionPrimary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth...

Company Description Job Description Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction...

Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Hyderabad, Level SLN Terminus Survey No , Hyderabad, Telangana, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our family As a world-class leader in the travel industry, there’s no better place...

Job Number Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Hyderabad, Level SLN Terminus Survey No , Hyderabad, Telangana, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Welcome to our family As a world-class leader in the travel industry, there’s no better place to make...

Job DescriptionPrimary Responsibilities Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.Operational Management Inspect room...

Job DescriptionPrimary Responsibilities Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may affect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management ...

```Company DescriptionCelebrity Secrets is a leading provider of advanced skincare solutions dedicated to enhancing the beauty and confidence of our clients. With a team of experienced professionals and state-of-the-art technology, we offer a wide range of Skincare services tailored to individual needs.Role DescriptionThis is a full-time on-site role for a...

**Job Title** Executive - Guest Relations (Front Office Executive) **Job Description Summary** To achieve the timely and efficient delivery of Guest Relations services in support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below. **Major Responsibilities**: - Handling the Visitors and Telephone...

**Guest Relation Executive Roles & Responsibilities** 1. Welcoming the Guests friendly & professional way 2. Maintain basic hygiene system at site and responsible to upkeep of the office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e meeting room, Conference room etc are maintained in proper...

Company Description Job Description Welcome guests on arrival, register and issue room keys according to departmental standards and procedures Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival ...

Job DescriptionWelcome guests on arrival, register and issue room keys according to departmental standards and proceduresEnsure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrivalLiaise closely with other...

**Responsibilities**: - Welcoming guests in a friendly and professional way - Maintain a polite and humble personality while attending to the guests. - Attend to special guests (e.g. VIPs) and answer their inquiries - Anticipate guest needs and build rapport with them. - Ensuring and providing flawless, upscale, professional, and high-class guest service...

India's No 01 Amusement Park - **Wonderla Holidays Park** is looking for Guest Relation Executive(s) for Hyderabad Location **JOB Role** - Attend to guests courteously and deal promptly with their requests and queries. Collecting guest feedback forms. **JOB Description** - Welcome guests during check-in and giving a fond farewell to guest while checkout. -...

As a Hotel Front Office Executive, you will be the first point of contact for guests visiting our hotel. You will be crucial in providing exceptional customer service and ensuring a smooth check-in and check-out process. Your friendly and professional personality will leave a positive impression on our guests and contribute to their overall...

**GRE DUTIES AND RESPONSIBILITIES**: - Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests - Coordinating And multi-tasking job duties in a busy environment. .Consciously and continuously strive to better his/ her skills and...

A guest relations executive (GRE) at a spa may be responsible for: - Greeting and checking in guests - Building relationships with guests - Answering phone calls and taking appointments - Handling complaints - Ensuring guests have a pleasant experience - Arranging reservations - Preparing welcome folders - Attending to special guests - Maintaining guest...

Job Description As an Front Office Manager, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. Ensure that guests' have a smooth running stay at the hotel, Manage and motivate front office & breakfast teams in order to...