Service Coordinator

2 days ago

Mumbai City, Maharashtra, India Salexi HR Advisory Pvt. Ltd Full-time
We are seeking a dedicated Service Coordinator specializing in Electronics and HVAC systems to join our team in Maharashtra. The ideal candidate will play a crucial role in ensuring the smooth operation of service activities related to consumer durables and chillers. This position requires a proactive individual who can effectively coordinate between various departments and manage service requests efficiently.

Key Responsibilities
- Coordinate service operations for electronics and HVAC products, ensuring timely and effective service delivery.
- Liaise with customers to understand their service needs and provide appropriate solutions.
- Maintain accurate records of service requests, schedules, and customer interactions.
- Collaborate with technical teams to ensure that service issues are resolved promptly.
- Monitor service performance metrics and report on service quality and efficiency.
- Assist in training and onboarding new service staff as needed. Required

Skills:
- Strong knowledge of electronics, electrical systems, and HVAC technologies.
- Excellent organizational and coordination skills.
- Ability to communicate effectively with customers and team members.
- Proficiency in managing service requests and maintaining service records.
- Familiarity with consumer durables and chillers is a plus. If you are passionate about service coordination and have a background in electronics or HVAC, we encourage you to apply and be a part of our dynamic team. This job is provided by Shine.com