Partnership & Alliance - Credit Relationship Manager

1 day ago

Ahmedabad, Gujarat, India Ratnaafin Capital Full time ₹ 15,000 - ₹ 28,00,000 per year

1. Partner Relationship Management

  • Act as the primary point of contact for assigned partners, ensuring smooth day-to-day operations.
  • Conduct mandatory monthly visits to partner offices to review performance and address concerns.
  • Drive cross-sell opportunities and deepen engagement within the partner ecosystem.

2. Credit & Portfolio Oversight

  • Monitor assigned credit portfolio to maintain quality in line with benchmarks.
  • Review partner portfolio performance regularly and provide insights for improvement.
  • Ensure timely escalation of potential risks or process gaps.

3. Process & Operational Excellence

  • Ensure adherence to partner-specific processes, delivering within agreed TAT.
  • Collaborate with cross-functional teams (credit, collections, operations) for seamless execution.
  • Support the partner onboarding process with relevant data, MIS, and analysis.

4. Risk Management (Support Function)

  • Coordinate with partner teams for follow-ups on WIP/SUD (Special Under Dues) cases.
  • Support prompt collection actions where necessary, while keeping the focus on relationship continuity.

Qualifications & Skills:

  • Graduate/Postgraduate in Finance, Commerce, Business Administration, or related field.
  • 25 years of experience in NBFC/BFSI sector with exposure to credit/partner management.
  • Strong relationship management and stakeholder handling skills.
  • Good understanding of credit processes, portfolio monitoring, and MIS.
  • Proficiency in MS Office (Excel, PowerPoint, MIS).
  • Ability to manage multiple partner accounts simultaneously.

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