Admission Counsellor
2 hours ago
Hiring Admission Counsellor for leading management institute based in Noida. Candidate must have mini. 2 years experience of admission counseling in any college/ institute.
Designation: Admission Counsellor
Department: Admissions & Sales
Reports to: Team Leader / Head Admissions & Sales
Role Summary:
Responsible for counselling prospective students/parents, converting leads into applications & admissions, maintaining CRM discipline, and ensuring smooth communication throughout the admission cycle.
Key Responsibilities
- Counsel students & parents through phone, WhatsApp, email and in-person
- Explain programs, eligibility, fee structure, scholarships & career scope
- Convert enquiries into forms and admissions as per target
- Maintain follow-up discipline and timely communication with leads
- Record all conversations, status & next actions in CRM without fail
- Coordinate with marketing & lead team for lead quality feedback
- Assist in documentation, offer letters, and payment follow-ups
- Participate in admission events, webinars, open house & campus visits
- Handle objections/escalations politely and professionally
- Comply with institutional policies no false commitments / no mis-selling
1. KRA Admission Counsellor
KRA Category
KPI / Measurement Examples
Target Achievement
% of monthly/quarterly form & admission target achieved
2. Conversion Ratio
- LeadForm, FormAdmission conversion %
3. Follow-up Discipline
- Follow-up TAT, no. of productive connects/day
4. CRM & Process Compliance
- % CRM hygiene, daily call logs & remark accuracy
For Further Assistance contact / or /
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