Front Office Executive

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Front Office ExecutiveIntegrated Facilities Management – Leading Global Technology company(India)Here in Gurgaon, we manage multiple  sites, hosting over 2000 people. Our client's mission "to organise the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The India region is an important part of our client's success: occupying multiple offices across multiple cities. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 1.5 million square feet of office space across Gurgaon, there is plenty of room to growThe JLL account team has developed a unique culture, drawing and adapting from JLL and our client's way of working and thinking.What this job involves:Building great impressions and experienceYou'll be the face of both our client and JLL working within a diverse and inclusive team. You'll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client you'll create a welcoming and professional image within your role. As a visitors first point of contact, you'll provide top-notch service to everyone visiting reception. You'll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, you'll be calm and collected, managing issues and complaints.Keeping a well-oiled workplaceAs part of the facilities management team, you'll help ensure that our clients, vendors, visitors and guests enjoy a safe and positive experience. You'll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices. Your responsibilities will include booking meeting rooms; managing an inventory of supplies; maintaining accurate documentation and processing ad hoc requests.  You'll have the opportunity to assist the facilities management team from time to time in an exciting and fast paced environment. Support internal events and client meetings. Being POC for Googlers and cross-functional collaboration with Food, Security and other departments (Audio Video, NetOps, ...)You'll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices. Sound like you? To apply, you need to be:Knowledgeable and experiencedYou should have at least 12 months of relevant experience  in a corporate environment reception role. Managing a high volume reception in an MNC environment would be an advantage in this role.  Passionate about customersIs customer service second nature to you? Are you a team player who's eager to learn with a flexible approach? To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people you'll be in contact with on a daily basis.A positive and strong communicatorIf you're confident and customer oriented, you'll be skilled in interacting with stakeholders across all levels. A great match for this job would be well presented and approachable with superb written and spoken English communication skills. This is required as our clients main spoken language in the office is English. What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply todayWhat you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply todayLocation: On-site –Gurugram, HRScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.