Customer Support Engineer

Opportunities Details:Profile: Technical Support EngineerExperience: FreshersOffice Hours: 9 HoursOffice Timings: 09:30 AM - 06:30 PM and 06:30 PM - 03:30 AMWork Mode: HybridOffice Shift: Morning Shift - WFO and Night Shift - WFHWorking Days: 5 DaysJob Location: JaipurCompulsory: Technical Background - BCA, MCA, B.Tech (CS), M.Tech (CS)Roles and...

About the Role:We are looking for a Customer Support Executive to join our e-commerce team. The ideal candidate should have excellent communication skills, a customer-first attitude, and prior experience in handling online customer interactions. You will be responsible for managing customer queries, resolving issues promptly, and ensuring a smooth...

After Sales Executive - UK Voice ProcessWe are looking for an experienced candidate for the position of After Sales Support in our UK brand voice process.Note: Excellent verbal & written communication skills in English are mandatory.Key Responsibilities:Manage customer inquiries through email, phone, and chatProvide exceptional after-sales support and ensure...

Implement and support CRM solutions, focusing on customer acquisition, retention, and satisfaction.Analyze business requirements and configure CRM systems to meet organizational needs.Provide end-user training and support to ensure effective use of CRM tools and functionalities.Collaborate with cross-functional teams to integrate CRM solutions with other...

Key Responsibilities:1. Leadership and Team Development: Foster the growth of a high-performing customer relations team by providing strong leadership and mentorship. Implement structured training programs and skill development initiatives to enhance team capabilities. Conduct regular performance evaluations, set clear goals, and provide constructive...

Key Responsibilities Customer Support & Service:Respond to customer inquiries via phone, email, or chat, providing information about products, services, and company policies Relationship Management:Develop and maintain strong, long-term relationships with customers, ensuring a personalised and positive experience Issue Resolution:Handle and...

· Candidates should be Graduate· Candidate should have good of excel Knowledge. Proficiency in English· Lead correspondences with customers on multiple channels – phone, email, live chat/Whatsapp.Locate products, check stock availability, arrange collection/ delivery and process exchanges. ·Handle complaints, promotion enquiries, product information...

Key Responsibilities:( Female Candidates only)Freshers are welcome.Make outbound calls to potential customers to promote products/services.Handle inbound queries and resolve customer concerns efficiently.Maintain customer records and update the database with relevant information.Follow-up on leads and inquiries to generate sales or appointments.Provide...

Responsibilities:Market & User ResearchDesign and execute qualitative & quantitative studies (surveys, interviews, focus groups).Benchmark existing solutions and map competitive landscapes.Product Strategy & RoadmappingDefine a compelling vision and quarterly roadmap for new product lines.Prioritize features by ROI, effort, and customer value.Requirements &...

Job Objective: To ensure seamless day-to-day operational activities by coordinating with cross-functional teams, tracking key performance indicators, managing documentation, and maintaining compliance with company SOPs to achieve business efficiency and customer satisfaction.Key Responsibilities:Daily Operational Coordination: Monitor and coordinate daily...