SAP S/4HANA Customer Service Consultant

Job Description:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delightYou will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertiseYou will plan the activities of configuration configure the product as per the design conduct conference room pilots and will assist in resolving any queries related to requirements and solution designYou will conduct solution product demonstrations POC Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization s financial guidelinesActively lead small projects and contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customersIf you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for youKey Responsibilities:Participate in end to end implementations migrations and rollouts of SAP S 4HANA Customer ServiceGather business requirements conduct fit gap analysis and design system solutionsTransfer business requirements into functional specification and take it through complete life cycle of development from blueprint to go live starting with identification of gapsConfigure the system to align with business processesWrite Test cases and undertake testing collaborate with business for the Acceptance testingWork with ABAP and Fiori developers to design custom solutions and enhancementsMapping and transformation of data fields from source legacy system to S 4HANA migration activities and validating the loaded dataShould have at least one end to end implementation projects in S 4HANASound Knowledge in S 4HANA simplifications in Customer ServiceTechnical Requirements:Participate in end to end implementations migrations and rollouts of SAP S 4HANA Customer ServiceGather business requirements conduct fit gap analysis and design system solutionsTransfer business requirements into functional specification and take it through complete life cycle of development from blueprint to go live starting with identification of gapsConfigure the system to align with business processesWrite Test cases and undertake testing collaborate with business for the Acceptance testingWork with ABAP and Fiori developers to design custom solutions and enhancementsMapping and transformation of data fields from source legacy system to S 4HANA migration activities and validating the loaded dataShould have at least one end to end implementation projects in S 4HANASound Knowledge in S 4HANA simplifications in Customer ServiceAdditional Responsibilities:Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant dataAwareness of latest technologies and trendsLogical thinking and problem solving skills along with an ability to collaborateAbility to assess the current processes identify improvement areas and suggest the technology solutionsOne or two industry domain knowledgeSAP Certification will be added advantageLocation of posting Infosys Ltdis committed to ensuring you have the best experience throughout your journey with usWe currently have open positions in a number of locations across India Bangalore Pune Hyderabad Chennai Chandigarh Trivandrum Indore Nagpur Mangalore Noida Bhubaneswar Vizag Coimbatore Jaipur Mysore Kolkata HubliWhile we work in accordance with business requirements we shall strive to offer you the location of your choice where possiblePreferred Skills:Technology->SAP Functional->SAP CS