Front Office Receptionist

2 weeks ago

Noida, Uttar Pradesh, India PM Publishers Full time

Job Title: Front Desk Receptionist

Department: Administration

Reporting To: Admin Manager / Office Manager

Employment Type: Full-time

Job Summary

The Front Desk Receptionist is responsible for managing the front office operations, greeting visitors, handling calls, and providing administrative support to ensure smooth day-to-day office functioning.

This role is the first point of contact and directly reflects the organizations professionalism and culture.

Key Responsibilities

Front Desk & Visitor Management

  • Greet and welcome visitors, clients, vendors, and guests professionally.
  • Maintain visitor entry register and issue visitor passes.
  • Inform concerned staff about visitor arrivals.
  • Ensure reception area is clean, organized, and presentable at all times.

Call & Communication Handling

  • Answer incoming calls politely and route them to the concerned person/department.
  • Take accurate messages and follow up when required.
  • Handle general email inquiries and forward them appropriately.

Administrative Support

  • Maintain office records, files, and documents.
  • Assist in courier handling (dispatch & receipt) and maintain logs.
  • Support HR/Admin in documentation, attendance coordination, and basic reporting.
  • Coordinate meeting room bookings and manage schedules.

Office Coordination

  • Coordinate with housekeeping, security, and maintenance staff.
  • Monitor office supplies and raise requirements for stationery & consumables.
  • Ensure adherence to office discipline and basic policies.

Required Skills & Competencies

  • Excellent verbal and written communication skills.
  • Pleasant personality with professional etiquette.
  • Basic computer knowledge (MS Word, Excel, Email).
  • Ability to multitask and handle pressure calmly.
  • Strong organizational and coordination skills.

Educational Qualification

  • Minimum: Graduate / 12th Pass (Graduate preferred).

Experience

  • 1 to 3 years of experience as a Receptionist / Front Desk Executive.
  • Freshers with good communication skills may also apply.

Key Attributes

  • Courteous and well-groomed
  • Punctual and reliable
  • Customer-focused mindset
  • Confidentiality and integrity

Working Hours

  • As per office timings (6 days a week, if applicable)

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