
Hotel Assistant Manager
6 days ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel's design merges nature and architecture in an homage to Bengaluru's reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city's most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.About the role
Four Seasons Hotel Bengaluru is looking for a Hotel Assistant Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons.
What you will do
The Hotel Assistant Manager will oversee the Front Desk operations and act as manager on duty in the hotel when senior managers are not available.
You will direct staff that performs the following duties and will also perform these duties on your own: welcome and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Check guest out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
You will assure that all financial and credit procedures are followed. Follow up on credit problems with Front Office Manager and/or Credit Manager. Review all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Check cashiers' work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.
You will take action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not available.
You will resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
You will check guest in and out in an efficient and friendly manner, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room. Issue correct keys to the guest. Checks out guest at end of stay. Ascertain guest satisfaction, collect keys, post late charges and present bill to guest. Settle bill accurately through credit card or cash transaction.
What you bring
Must have previously worked in a similar capacity in a Five Star Hotel at least 2 years.
College education preferred
Excellent reading, writing & oral proficiency in the English language
Proven interpersonal skills with a track record of successful guest interactions and handling guest complaints.
Excellent organizational skills, Attention to detail, Ability to multitask, Ability to negotiate, organize, delegate & work under pressure is required.
Knowledge of Opera Software
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
-
Hotel Assistant Manager
3 days ago
Bengaluru, Karnataka, India Four Seasons Full time ₹ 8,00,000 - ₹ 24,00,000 per yearAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Hotel Manager
2 weeks ago
Bengaluru, Karnataka, India The Wilson Hotel Full time ₹ 1,50,000 - ₹ 28,00,000 per yearWe seek an experienced Hotel Manager to oversee daily operations, ensure guest satisfaction, manage staff and budgets, maintain standards, and drive revenue growth while leading all departments efficiently.
-
Hotel Executive Assistant Manager
2 weeks ago
Bengaluru, Karnataka, India RVS Hospitality Group Full timeJob Title: Executive Assistant Manager Location: RemoteJob Type: Full-TimeWorking Hours: 7:00 PM – 4:00 AM ISTWorking Days: Monday to SaturdayExperience Required: Minimum 5 Years (with prior experience in Hilton Hotels mandatory)Salary: ₹5.0 Lakhs(CTC)Job Summary:We are seeking an experienced and dynamic Executive Assistant Manager to support the General...
-
Front Office Assistant
2 weeks ago
Bengaluru, Karnataka, India VISTHARA HOTEL Full time ₹ 1,80,000 - ₹ 2,16,000 per yearProviding exceptional customer service to guests by handling check-ins, check-outs, reservations, and guest inquiries. This role ensures a smooth and efficient front office operation, delivering a personalized experience in line with the boutique hotel's unique atmosphere.MALE CANDIDATES PREFERREDKey ResponsibilitiesGuest ServicesGreet and welcome guests...
-
Hotel Operations Manager
2 weeks ago
Bengaluru, Karnataka, India beBeeOperations Full time ₹ 45,00,000 - ₹ 50,00,000About the Role:">We are seeking a seasoned Hotel Operations Manager to provide strategic leadership and support to our General Manager in overseeing all aspects of hotel operations.">Main Responsibilities:">">Oversee day-to-day hotel operations, ensuring seamless execution of daily tasks and procedures.">Collaborate with Heads of Departments (HODs) to assign...
-
Assistant Manager- MarComm
2 weeks ago
Bengaluru, Karnataka, India The Ritz-Carlton Hotel Company, L.L.C. Full time US$ 90,000 - US$ 1,20,000 per yearAdditional InformationJob Number Job CategorySales & MarketingLocationThe Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India, VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryThe Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our...
-
Hotel Manager
2 weeks ago
Bengaluru, Karnataka, India AchieversIT Trainings Full time US$ 60,000 - US$ 1,20,000 per yearCompany DescriptionAchieversIT Trainings provides a wide range of career development opportunities for both freshers and experienced candidates. The company focuses on skill development and career advancement across various industries.Role DescriptionThis is a full-time on-site role for a Hotel Manager located in Bengaluru. The Hotel Manager will be...
-
Account manager
1 week ago
Bengaluru, Karnataka, India Hotel Full timeWe are looking for a Candidate for the post of Accounts Manager who possess vast experience in Hotel Accounting, having Good Knowledge in Software.The Candidate should have at least 5 years of Hotel Accounting experience.Responsibilities and DutiesResponsible for all areas of financial reporting includingManaging and overseeing daily operations of accounts...
-
Hotel Revenue Management Professional
2 weeks ago
Bengaluru, Karnataka, India beBeeRevenue Full time ₹ 2,50,000 - ₹ 6,00,000Junior Revenue Manager Job OpportunityWe are seeking a highly motivated and organized Junior Revenue Manager to join our team. As a key member of our revenue management team, you will be responsible for assisting with room rates, availability, and promotions. You will also support senior RMs with daily analysis and reports.Responsibilities:Assist with room...
-
Hotel Operations Manager
2 weeks ago
Bengaluru, Karnataka, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000Hotel Operations ManagerWe are seeking a highly skilled Hotel Operations Manager to oversee the day-to-day management of our hotel operations.About the RoleThe successful candidate will be responsible for supervising the management of our hotel effectively, overseeing multiple facets of operations including front office, housekeeping, human resource...