Service Engineer

2 weeks ago

Chennai, Tamil Nadu, India AMETEK Full time US$ 80,000 - US$ 1,20,000 per year

Micro-Poise Measurement Systems, an AMETEK company, is a leading OEM supplier of capital test equipment to the worldwide automotive and tire industries. Markets include all final finish test and measurement solutions for tire manufactures, tire & wheel assembly solutions and drivetrain balancing solutions for automotive manufacturers. Micro-Poise is part of the Process Measurement and Inspection (PM&I) Business Unit with its sister companies LAND and Surface Vision.

Job Summary
Micro-Poise is currently seeking an experienced Service Engineer. The Service Engineer performs the installation and commission of equipment. Troubleshoots and repairs mechanical problems and/or hardware and software control programming, which includes control circuits, electronics, and P.C. Boards. All machines are PC or PLC-controlled; some machines are linked to the customer's IT network for host system communications.

Key Responsibilities & Accountabilities

  • Provide service, including machine installation and startup, warranty service, training, and machine upgrades at customer's site
  • Perform functional confirmation and testing to obtain customer acceptance
  • Supply technical support for customers, including answering customers' phone calls and emails for technical issues
  • Assist Aftermarket sales team with sales of upgrades or spare parts
  • Provide feedback on production, quality, customer satisfaction, and continuous improvements
  • Must be able to independently move and/or lift heavy machine parts manually (up to 70-lbs)
  • Communicate with the Service Manager throughout customer visits regarding progress or problems on site with written reports, emails, and checking in prior to leaving a customer site
  • Other duties assigned by the Service Manager

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.

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