Data Entry Operator/Computer Operator

15 hours ago

Hisar, Haryana, India krishna Enterprises Full time ₹ 1,23,840 per year

1. Data Entry & Record Management

  • Enter, update, and maintain accurate data in company software/Excel/CRM.
  • Verify and correct data to ensure 100% accuracy.
  • Manage daily reports, logs, and documentation.
  • Organize and maintain digital and physical records.
  • Prepare summary sheets, MIS reports, and basic analytics as required.

2. Customer Calling & Communication

  • Make outbound calls to customers for follow-ups, confirmations, reminders, or feedback collection.
  • Handle inbound calls and provide required information to customers.
  • Maintain a polite, professional, and customer-friendly communication style.
  • Record call outcomes, customer queries, and issues in the system.

3. Coordination & Support

  • Coordinate with internal departments (sales, service, operations) to resolve customer concerns.
  • Assist in scheduling appointments, service visits, or order follow-ups.
  • Escalate unresolved issues to senior team members.

4. Reporting & Compliance

  • Prepare daily/weekly work reports.
  • Ensure compliance with company processes and data privacy norms.
  • Maintain confidentiality of customer and company data.

Job Types: Full-time, Permanent

Pay: ₹8, ₹10,200.00 per month

Benefits:

  • Leave encashment
  • Life insurance

Work Location: In person

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