Data Entry Operator/Computer Operator
6 days ago
1. Data Entry & Record Management
- Enter, update, and maintain accurate data in company software/Excel/CRM.
- Verify and correct data to ensure 100% accuracy.
- Manage daily reports, logs, and documentation.
- Organize and maintain digital and physical records.
- Prepare summary sheets, MIS reports, and basic analytics as required.
2. Customer Calling & Communication
- Make outbound calls to customers for follow-ups, confirmations, reminders, or feedback collection.
- Handle inbound calls and provide required information to customers.
- Maintain a polite, professional, and customer-friendly communication style.
- Record call outcomes, customer queries, and issues in the system.
3. Coordination & Support
- Coordinate with internal departments (sales, service, operations) to resolve customer concerns.
- Assist in scheduling appointments, service visits, or order follow-ups.
- Escalate unresolved issues to senior team members.
4. Reporting & Compliance
- Prepare daily/weekly work reports.
- Ensure compliance with company processes and data privacy norms.
- Maintain confidentiality of customer and company data.
Job Types: Full-time, Permanent
Pay: ₹8, ₹10,200.00 per month
Benefits:
- Leave encashment
- Life insurance
Work Location: In person
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