Field Officer

1 week ago

Mahbubnagar Narayanpet Tirupati, India Digivriddhi Technologies Full time ₹ 5,00,000 - ₹ 8,00,000 per year

About Role : Male Relationship (Field) Officer / Senior Relationship (Senior Field) Officer

Brief Profile Snapshot

You will be responsible to drive distribution across DGV PAY & DGV Money engaging and extending our reach to Dairy Farmers through New Dairy Federations / Banking Partners. You will manage all aspects of the distribution and sales of financial products and services, including onboarding of New Milk Co-op Societies, FPOs in the Dairy, Private sector Dairy players, any point where Dairy Farmers congregate, playing an active role in activating these points and building payments & liability business through these points. Allied aspects like certifying and ensuring onboarded points reach their optimum potential through engagement of 100% Dairy Farmers.

RO / SRO are responsible for all day-to-day field and operational aspects including loan appraisal and recovery; they are also responsible for documentation and record keeping of loans, customer service and compliance of rules, ROs are responsible for building a rapport with the Dairy community to attract business and assisting with customer relations.

Roles and responsibilities:

  1. Identifying, sourcing & Onboarding prospective Dairy Cooperatives / FPOs in line with the Business Plan of the DGV.
  2. Visiting / meeting / con-call at various hierarchy level to strategize and achieve business numbers at Milk Society level / District / Taluka Level. Lead Generation and Closures Enabling Capacity Building through Dairy Farmers Education thereby ensuring increased penetration of DGV Products through cross sell.
  3. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
  4. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.
  5. Follow up on new leads and referrals to generate business. Achieving the monthly sales targets, Cross-sell assets and fee products.
  6. Follow the various internal guidelines and procedures of the bank.
  7. Ensure customer satisfaction through regular engagement. Resolve customer queries/issues and facilitate customer service.
  8. Maintain periodic status reports, including daily activity reports and calls/follow-ups made as per the defined process.

IDEAL Profile:

  • Minimum 10+ 2 or bachelors degree in any Stream (Preferred Commerce)
  • Microfinance industry to manage our field operations across multiple locations
  • Minimum 2 plus year experience in Microfinance sector / Dairy Ecosystem as Field Officer

Other Skills

  • Problem solving
  • Attention to Details
  • Surprisingly efficient: You get a lot done quickly and can translate your skills into new processes that others can follow.

Location: AP & Telangana

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