International customer support

4 days ago


Bengaluru Hyderabad, India Axis Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role & responsibilities

Roles:

  • Responding to customer queries across phone, email, and chat.
  • Troubleshooting issues related to product or service usage.
  • Providing clear and accurate information to guide customers.
  • Maintaining up-to-date records of interactions and resolutions.
  • Gathering feedback and sharing it with internal teams for improvement.

Responsibility:

The responsibility of customer support is to ensure customer satisfaction by resolving issues efficiently, answering questions clearly, and delivering a smooth and positive post-purchase experience.



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